Plug in SEO ‑ SEO Audit & Fix
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Reviews (674)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an easy-to-use tool for finding and fixing SEO, speed, and structured data issues, with clear step-by-step guidance and videos. Many report higher rankings, more traffic, and faster sites, saying it saves significant time versus manual work or agencies. The free version is useful, while paid services and Quick Start packages are seen as worth it, with fast, hands-on support and ongoing SEO health checks.
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May 5, 2021 ... hired an »expert« via the APP ...
Communication with the customer could be much, much better!
The job was still not perfectly implemented three weeks after the guaranteed implementation time. May 6, 2021
YOU HAD ENOUGH CHANCES. Please leave me alone ...
I now have to remove unnecessary html code created by you … this job was just a waste of time and money. PLEASE LEAVE ME ALONE!!!
Hello Jürgen,
We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.
Please email us at ricardo.hinds@sureswiftcapital.com / divya@pluginuseful.com to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.
I try to keep on top of SEO but there are so many details and me being human someone times I miss problems. Plug in SEO has been great at finding little things I overlook. Not to mention their support is amazing. I wrote them saying they were reporting a problem in error. They replied back and clearly, patiently, and without judgment showed me I did have a problem. The problem is now fixed! Thanks, Plug In SEO!
I have not had good luck with this app. It says "worthwhile to fix" however it doesn't show what needs to be fixed or any other additional information. The overall purpose of this app is to get your to spend additional money without any substantiation to support "issues that are worthwhile to fix". I remember downloading this app early on and uninstalled it because of the same issues and no support when email and requesting support. Nothing has changed.
UPDATE November 26, 2019
I haven't heard back from you on this. Support is really important to us. I can see we've replied to all of your queries within one working day- and you're on the 100% free plan with free support.
We're one of the few apps who don't play games with pricing. Our free version offers a lot of features and quality support. It has always been free with completely optional paid upgrades so we can feed our kids.
- Daniel
Founder & CEO
UPDATE November 20, 2019
Hi there, I haven't heard back from you with more details on this. We've replied to all of your emails always within one working day. I know it's a busy time of year for retailers but hoping you can take 2 minutes to update/reply.
- Daniel
CEO & Founder
ORIGINAL
Hi there, I see you installed the app back in September. You emailed support on September 24th and Libby replied the same day. We didn't get a reply from you until the 26th when you said your free trial was over so it doesn't matter any longer.
The only other mail we have from you was yesterday on Sunday the 17th November around the time of this review.
I'd love to help you out. I can't see in your messages what you're looking for from support. I've emailed you to see how we can help. If you're on free or the optional paid upgrade we respond to almost all queries within one working day Monday - Friday.
Looking forward to hearing from you.
- Daniel
Founder & CEO
We installed the Plug in SEO Plus app. We were hoping to get an increase in traffic to our store. We tried this app out because while our traffic had been good at one time it had dropped off and we were trying to get it back. After 5 months and lots of effort between us and the tech support people we were still unable to improve our traffic so we discontinued the app. The tech support team is small and for the most part they were really attentive to most of our questions but on occaision they would either ignore us or string us along on some issues that we would never get an answer to.
This is good to get some advice, but even with the $20 plan you'll have to do everything manually (meta tags, headings, etcc...). Basically you'll end up paying $240 / yearly to get some short guide about basic SEO instructions. You can get it for free on thousands of free tutorial on-line.
To have some "fix" on your webiste the dev. of the app asks for extra fees.
So I don't get it... What I should pay $20 / monthly for??
Again, I associate the word "APP" to something that does the human job in an automatic way.
This is not!
Adding the same "meta description" to all the pages of the website is not a big help.
100% disappointed
Hi Hermes, to use the free forever version select 'no thanks' when offered the trial on signup. Aiza & Libby are ready to offer you free SEO help too on email.
The optional Plug in SEO Plus upgrade has both automatic SEO improvements and tools to help you do SEO yourself. Any app that advertises 100% automatic SEO as everything that's needed for optimization is dishonest.
The automatic improvements we give you in the upgrade include optimizing your page titles and meta descriptions through your whole shop and JSON-LD structured data. This SEO comes out-of-the-box.
Then we give you SEO tools to check keywords, monitor and fix broken links, and further optimize your titles and descriptions.
Our support can also help you research keywords, tweak your templates, fix headings and much more for no extra charge for Plus customers.
Whatever you choose, the completely free version or the optional Plus upgrade, you'll benefit from an app and expert support.
I've also reached out to you on email so we can talk about exactly what you're looking to achieve with SEO and how best to get there.
Looking forward to hearing from you and helping you reach your SEO goals!
Daniel
CEO & founder
*Update* For some reason, later responses were routed to our spam email folder. I see that Plug in SEO did respond to me. Will revise review again after working with Plug in SEO to fix issues* We ran into an issue after installing the app on 2/11. Discovered that I was missing all of our page titles and meta descriptions even though they were all showing up correctly within Shopify. I immediately uninstalled the app to try and revert my store back to the original state. To Plug in SEO's credit, they did reach out to me immediately after my uninstall and offered to help me troubleshoot. Happy to get their help, I reinstalled the app and waited for their response. But after a day of not hearing back, I decided I couldn't wait any longer (since my page titles and meta descriptions were all still missing), so I uninstalled the app a second time and reverted everything back to it's original state. Granted, it could've been a minor issue that was easily fixable, but the lack of follow up communication after the initial message on 2/11 through today 2/16 was/is not a positive customer experience.
Hi Tony,
We hope you are well. Concerned to hear about this, we've sent you emails dated Feb 12 and 13 and were not able to receive a reply. We were not able to move forward with our code installation and check on the error because of the other SEO in your app. Often times the HTML error is due to a broken/missing code and having another SEO can also cause conflict. Please don't hesitate to reach out to us and we will assist you with your concern.
Best,
PIU Team
I been using the free version of this app for years and i love it. It really helped me at the beginning. I very much recommend it for new store owners.
Thanks, team for the 1 on 1 SEO service. We hope to see more organic sales but I love the work done and the fact that we have no SEO errors sounds good!
Hi there,
We are so happy to hear that you are enjoying our app Plug in SEO. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
Best,
PIU Team
Seriously, I would avoid this APP. I did an install then immediately uninstall once I saw the customization required for this. It has left code in my theme am finding very difficult to get rid of. The customer service APP support are not helping out! Becoming a real annoyance
We used this app for 2 days, it totally ruined our theme and we had to load a backup.... The product pages would not load correctly and the related products feature we use did not work after PLUGINSEO was installed.
They tell you what to change on the code side, we had PLUGINSEO do it for us. Even though they changed the coding their system checks still picked up the same issues
UPDATE May 15th:
Hi Roger, As discussed on email, after investigating this I can see that it was not our app that ruined your theme.
Since we don't have access to your shop I can't pinpoint what did. It must be a different app or developer. I'd be happy to help you pin down what it was: it can be confusing to diagnose issues like this! The team here has over 7 years experience with that and we won't charge you.
Daniel
CEO & Founder
ORIGINAL:
Hi Roger, Very concerned to read this. I don't see any tickets from your personal or company email about broken features.
I see you had the app installed for just under a day https://dsh.re/df378, Libby did the code install and then you asked a questioned about what happens when you uninstall which Aiza answered.
The code install takes place 100% in the HTML head of your shop. This means it does not alter anything visible on the page and it doesn't interfere with other features of your store.
I've sent you an email to get more details on this. Concerned and want to get to the bottom of it!
Daniel
CEO & Founder
