Reviews (28)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 15, 2026

Amazing experience!
Chelsea and her team have been beyond helpful in getting me set up and adjusting to my needs. New features have been added and I couldn't be happier with this app.
Thank you!!

Brodali
Canada
10 days using the app
September 11, 2026

Highly recommend! Nothing was ever too much trouble for the support team. The setup was easy, and the Podifai team provided fantastic support to get the app set up exactly how I wanted. Great service from start to finish!

Els Opals
Australia
About 24 hours using the app
Podifai Pty Ltd replied September 21, 2026

Thank you so much!

If there's ever anything we can do to make your life easier, don't hesitate to let us know.

Our mission is to make the best customizer out there.

Regards,
Chelsea

September 3, 2026

This is a fantastic customization app. It has all of the features we need in a simple, user-friendly, and beautiful interface. Customer service is great as well. Highly recommend!

Everyday Leather
Canada
3 months using the app
Podifai Pty Ltd replied September 7, 2026

Thank you Kerstie for being one of our early believers :)

If there's ever anything we can do to make your life easier, you can always email us or message us within the app.

Best regards,
Chelsea

September 1, 2026

It offers a wide range of convenient features, and any issues can be resolved quickly and smoothly through chat. I’m very satisfied with the overall experience!

Icleled
Japan
About 3 hours using the app
Podifai Pty Ltd replied September 7, 2026

Thank you so much for your review!

If there's ever anything we can do to make your life easier, don't hesitate to message us.

Best regards,
Chelsea

June 14, 2026

Probably one of the only apps where I genuinely feel that a lot of love and research has gone into it, created by someone who is passionate about providing a solution that is essentially plug-and-play and just works.

I don't currently have a need for the live customisation features, but it's nice knowing they're there if I ever want to use them in the future.

The fact that it's free is a bonus, but I would genuinely have no issue paying for this app, knowing that it supports an Australian business and a developer who is passionate about continually improving their product.

CQ Laser Studio
Australia
7 days using the app
Podifai Pty Ltd replied June 15, 2026

Hi Elliott, thank you for these encouraging words! We'll keep it up.
Aussies are just best!
Immigrating to Australia was one of the best decisions I've ever made, and it literally changed my life :)
All the best wishes to you,
Chelsea

September 7, 2026

This is an excellent app for custom‑product stores. It helps us optimize and build plenty of custom features. The team listens carefully to our feedback for further development. The support team responds promptly and is always ready to assist with any issues. The customizer runs steadily on our storefront. Highly recommended for merchants selling personalized items.

kurafeelgift
Hong Kong SAR
28 days using the app
August 4, 2026

seems like it would work good if it would connect to my store! please help

X2Mods
United States
About 3 hours using the app
Podifai Pty Ltd replied August 5, 2026

Thanks for trying out Podifai, and we’re very sorry about the issue you experienced.

Shopify normally takes 6 hours or more to verify a review, so we’ve only just seen yours. We apologize for the delayed response. It was certainly not because we didn’t care.

Could you please check the product link again? The custom options and live preview should now be displaying properly on your storefront.

Please note that caching may affect what you see, so we recommend checking the link in an incognito window if possible.

I’ll also follow up with you by email to make sure everything is working properly for your store.

We appreciate your time and patience.

Regards,
Chelsea

August 21, 2026

The perfect Product Customizer app! With a wide range of possibilites already there, and a continuing development by Chelsea and her team, this is the app for everyone who wants to have a live preview for customization in the shop. Very easily managed and with a true pro-team behind!

field & trial
Sweden
10 days using the app
Podifai Pty Ltd replied August 23, 2026

Thank you for the review and also being a super patient customer!

We'll try out best to make the app as good as it can be continuously.

All the best wishes to your business :)

Regards,
Chelsea

July 17, 2026

Great app with wonderful support! Very easy to use and set up. Looking forward to the multiple views and multiple image upload features. Highly recommended!

TDS Online Store
Thailand
2 days using the app
Podifai Pty Ltd replied July 20, 2026

Thank you Joe! We're heads down everyday to develop new features. Will let you know once your requested features are live.
All the best wishes to you and your business :)

Regards,
Chelsea

July 18, 2026

Love Podifai, customizing your products has never been that simple. The team behind it is great, they respond immediately and try to sort it out for you. The app gets new features constantly and can't wait to see how far it'll go. Thank you for your hard work and making our work way easier.

Ma boutique
France
About 1 month using the app
Podifai Pty Ltd replied September 21, 2026

Thank you so much!

If there's ever anything we can do to make your life easier, don't hesitate to let us know.

Our mission is to make the best customizer out there.

Regards,
Chelsea