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monstrueux !!! je recommande !
Merci ! Ravis que la qualité soit au rendez-vous. / Thank you - the heavyweight 100% cotton is knit in our own factory, and there's no minimum, so single-piece test orders are always fine.
Honestly the best dropshipping service out there. I have tried many over years and years and this is the only one who has been able to supply real clothing brand quality at affordable prices. Without PODpartner I would not be able to start my brand from my College Dorm.
Clothing is seriously good quality. Heavy fabrics, clean prints in sharp colours and always printed correctly on the fabric. The editor is nice to work with and makes it easy to both create and update clothes in shop.
Huge thanks for the thoughtful feedback! It’s great to hear the fabric weight, color accuracy, and print placement meet your standards—and that our editor makes updates easy. If you have feature ideas (templates, batch edits, variant presets), we’d love to hear them. Your input helps shape our next releases.
The clothing is great but the printing is terrible, the shipping time is terrible and the customer service is even worse. I would avoid. im in the process of talking to shopify directly about this app to try and get my sample order money back and customer service on the app keep disconnecting.
UPDATE: SCAM SCAM SCAM SCAM AVOID.
Thank you for your feedback. We sincerely apologize for the unpleasant experience this has caused. After reviewing your case with our customer service team, we understand that your main concern stems from the color difference observed in the printing process.
Please allow us to explain the situation: our printing process uses DTG (Direct-to-Garment) technology. The designs you uploaded to our website are in RGB format, while our printing equipment operates in CMYK format. During the conversion from RGB to CMYK, there are inherent differences between the two color models, making slight color variations unavoidable. This is a technical limitation of the industry as a whole and not an issue specific to our service. To help mitigate this, we always recommend customers order a sample to verify the actual print outcome before placing bulk orders.
Regarding your refund request, our customer service team has evaluated it in accordance with our after-sales policies. However, the request exceeds their authority. Our team made efforts to escalate the issue and seek a resolution on your behalf. Unfortunately, further communication was declined on your end, which has left us unable to assist you more effectively.
We greatly value your feedback and are committed to continually improving our service processes and communication. If you are willing to reopen the dialogue or require further assistance, please feel free to contact our customer service team at any time.
Thank you for your understanding and support.
This POD company is the best one i've found. Compared to other company, this one has clothing that actually looks good and doesn't feel cheap. The branding options are also amazing. The only thing is sometimes the shipping can be a while, and faster shipping options for cheaper would be better, but most of my customers either don't mind waiting or get it fast enough. Definitely recommend for a clothing brand.
Thank you for the high praise and for highlighting branding options! On shipping, we’re actively working with carriers to add faster‑for‑less tiers to selected regions. If you encounter any problems, please contact us at service@podpartner.com.
I have been using them for a little over 2 years. I launched my brand with them. Here are the key takeaways:
- Quality: unparalleled. You won't find any better anywhere else.
- Shipping: Takes very long, that is the downfall of POD from China though. You can opt for faster shipping but it is very expensive.
- Customer service: Depends on your issue. For lost/returned packages they can be helpful (they won't respond after hours/weekends and holidays). for quality issues I've had some problems. There were shorts with a hole in them and they didn't issue a refund and told me to ask the customer to sew them.
Customer service has been getting better through the years but compared to other POD providers they have long ways to go.
- Integration: No issues.
- Product lineup: Most items are oversized. Regular fit items are very few and lower quality but the oversized items have outstanding quality.
Would love to see more diversity like jackets, hats, beanies, regular fit sweatshirt etc..
Overall, I gave them 4 stars and not 5 because of the customer service issues (slow to respond, not always available, rarely fix quality issues with a refund) but if you are starting your brand and want great quality, this is for you.
Thank you for being with us for over two years and for the candid, structured feedback. We will continue to improve our logistics and customer service.
We appreciate your continued partnership and want to make the next year meaningfully better for your brand.
Great service! My customers were very happy with the quality. My only semi-negative feedback is that they should really work on expanding their portfolio of products. Currently feels very limited.
We appreciate the feedback and your customers’ positive response on quality. You’re right—we’re expanding our product portfolio. We’ve also been rolling out new products—come check them out at PODpartner! If you have specific fit preferences, we’d love to capture them and prioritize samples for you.
Stay far away from this app. We have been waiting for our product samples for over 1 month and still have yet to receive anything. Not to mention they also refuse refunds. Not sure why shopify still has this in their app center.
We deeply apologize for the delays you've experienced with your product samples. We understand your frustration and want to provide clarity on the situation.
We recently underwent a significant expansion, moving all our facilities to a larger site to meet the growing demand for our products. This transition, while aimed at enhancing our capabilities, has unfortunately led to some unforeseen operational challenges, causing unexpected delays.
We want to assure you that addressing these delays is our top priority. Our team is working diligently to clear the backlog and streamline our processes.
Regarding refunds, we take such matters seriously. We would like to investigate your case further to ensure a fair resolution.
Your feedback is invaluable to us, and we appreciate your patience and understanding during this time of improvement. Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience caused.
This app is absolutely AWESOME! They have affordable high-quality products and the fulfillment is super fast! They are still brand new, so there are still a lot of things they need to add, but I'm sure they will make this even better over time! They are based in China, but shipping rates are actually more affordable than US shipping rates. lol As it is right now, it's pretty good! They do have pros, as well as a few cons. Pros: - Affordable
- Design tool is AWESOME!
- Branding neck prints (only on the shirts)
- Nice products
- Fast fulfillment Cons: - Based in China (Probably the biggest concern if you're in the US)
- Small product catalog (will add more products in the future)
- Can't put any neck prints on hoodies/sweaters as of right now
- Ships from China, so there's no white-labeling (hopefully this changes)
- Only 1 decoration which is DTG Despite the Cons, this company has big potential! Also, all of their products are that oversized Chinese/Japanese streetwear style. I would only use this company if you want that kind of style. Maybe they will add other products that aren't oversized in the near future, but as of now GREAT company! Oh! customer service is pretty good! I haven't experienced anything unusual as of yet. The Time zone is completely different from the US, and their website interface is pretty decent. It needs a bit of work, but overall really easy to understand and navigate.
Thank you so much for taking the time in giving us a review. We truly appreciate your feedback! Here, I’m sorry that we failed to label the package with your brand. Actually, we do offer white-label dropshipping when orders are shipped out with standard shipping. As for express shipping, we provide customized label shipping. We utilize your brand name and logo for the packaging to ensure that products are shipped under your brand.
I can assure you that we will be consistent in delivering the best service. If you have any questions, please don't hesitate to contact our customer support: service@podpartner.com
Sincerely,
PODpartner Team
I love it!
