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Started off excited, was told usage would be free to start, which made it easy to jump in and give it a shot. The concept is nice, but the execution let me down fast. There were no clear disclosures around invoicing or what would be charged, so that was a frustrating surprise! Communication throughout was pretty much nonexistent, during the whole experience and even after. Just silence. Ended up uninstalling. Cool idea, but needs a lot of work on transparency and actually supporting your users. After reading the reviews this happened to another business
it sounded nice, but there is no free plan like advertised. you have to pay to use it. free trial is available but that's not the same.
giving it 1 star for the waste of people's time.
Hi there, sorry for the misunderstanding here. Our pricing was recently updated and now includes a free tier.
It was unfortunate timing that you installed in the brief period when our pricing was updated on the App Store but hadn't been updated in the app yet. I apologize for any confusion. I've verified that you weren't charged. Hope you'll reconsider your rating and give us another try.
All the best
I installed this app just so that I could give it a 1 star review only because if I see ONE MORE UNSOLICITED EMAIL from your representee "Irene Contreras" in our inbox I will go crazy.
Hi there, I’m sorry to hear about your frustration with our sales emails. We always honor do-not-contact requests and immediately stop outreach whenever asked. It looks like our team never got a reply from you, so they followed up.
I’ve added you to our DNC list, so you will not hear from us again. If you do believe that you requested not to be contacted and your request was not respected, please reach out to us at support@shopwithfriends.ai and we are happy to investigate further.
