Reviews (346)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for growing email lists, capturing leads, and boosting conversions with exit-intent popups offering discounts and special offers. They value the advanced targeting, multiple popup types, and easy drag-and-drop customization to match their brand. Setup is quick, reporting is useful, and integrations with Shopify and email platforms work smoothly. Support is consistently described as fast, friendly, and highly knowledgeable.

Edited June 11, 2025

The plugin is functional, but in the past two weeks alone, there have already been 3 instances where the site took 15 seconds to load because of it.

They constantly have some technical issues, but they never inform us first — I always have to reach out myself to ask what’s going on.
They can’t compensate for the advertising budget we’ve lost.

We spend $3,000–$5,000 per day on ads, and we simply can’t afford the site to be down for 6 hours.

I’m giving 1 star because the support team takes no responsibility for the losses — they just apologize.
Let me repeat: I don’t need apologies.

Goodevas
United States
Over 1 year using the app
Edited March 4, 2024

אני משלם כל חודש 59$ על גירסת PRO אבל מופיע לי גירסת FREE בדומיין השני
ניסיתי לפנות בתמיכה בצט אבל אין ממש תמיכה ולא מצליח לסדר זאת
חבל כי האפליקציה ממש טובה חבל שלא ניתן שרות ללקוחות הפרימיום

Loopi
Israel
Over 1 year using the app
November 25, 2025

EVEN AFTER UNINSTALL POP STILL APEARS TO CUSTOMER :@!

My Turtle
Egypt
1 day using the app
November 5, 2024

Installed in order to test it out but within a few fays "ONLY YOU" pop ups were showing to all of customers coming to the site saying we need upgrade. Not okay. I was super excited about this.

mattym
United States
6 days using the app
January 19, 2024

Exit intent popup doesn't work

DashSkin
United States
About 1 hour using the app
March 26, 2020

Very misleading. The app description implies that "branded" is included in the free option, and then once you're registered, branded is not included. It's the only reason why I wanted to give it a try - and now I've wasted my time! Buyers beware.

Claribelskincare.com
United States
3 minutes using the app
Poptin replied March 26, 2020

HI :)
Thanks for your feedback!
Please have a look again at all the plans. The free plan has branded popups, and you can see that ALL the paid plans have unbranded popups.
Automatically when you upgrade the credit is removed, which means "Unbranded". We made it clear as possible (We can't show "X" instead of "V" on Shopify's listing page).