Hyve ‑ Post to Xero
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Reviews (49)
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The app has been invaluable to us when trying to upload our sales invoices into our accounting system Xero. There have been some teething problems along the way, but responses from the support help are always prompt and Hung has been able to sort the issues quickly. Hopefully identifying these issues will make the app even better going forward for other users.
We weren't sure which Shopify app to choose, but we're so glad we went with Hyve. The integration process was seamless, and the support from the Hyve team has been outstanding from day one.
It can be difficult to find app providers that offer responsive and genuinely helpful customer support, but Hyve has exceeded our expectations. Every question has been answered quickly, and the team has been incredibly supportive throughout the entire setup process.
Their assistance has made what could have been a daunting experience feel simple and stress-free. We highly recommend Hyve to anyone looking for a reliable Shopify solution backed by exceptional customer service.
Thank you for the kind words, and for taking a chance on us when the choice wasn't obvious. It's wonderful to hear the setup was seamless and that our team has been there for you from the start. Responsive, helpful support is exactly what we aim for, so it's great to know it's landed. We're grateful for your support.
Hyve have been extremely helpful with not only setting up the app but also when there have been issues with syncing that I cannot work out they have helped troubleshoot and offer solutions to fix the issue.
Thanks for this. Glad we could help with the setup, and that the team's been able to troubleshoot the syncing issues and get you workable solutions when things weren't clear. Appreciate you taking the time.
Great app that does exactly what it should. It's rare to get such excellent support too - would highly recommend!
Really glad the app's doing exactly what you need, and that the support has stood out. Thanks for the recommendation, it means a lot.
Excellent support, quick in resolve the issue.t
Thanks for the review. Glad we could get the issue sorted quickly for you. Appreciate you sharing it.
Reconciling has become a seamless process, and I have been extremely happy with the support provided. The in-person setup was particularly helpful, as it ensured everything was configured correctly from the start.
The app delivers exactly what it promises, allowing me to focus more time on other pressing tasks.
Thanks for the review. Glad reconciling has become painless and that the in-person setup with our support team got everything sorted from the start. That's exactly what we're hoping for. Appreciate you sharing it.
The app works well and allows us to easily reconcile the different payment methods. Additionally when needing a couple of tweaks or assistance in setting up, the support team have proven to be very responsive and helpful.
Thanks for the review. Glad the app's making it easy to reconcile across your different payment methods, and that the team could help with the tweaks when you needed them. Appreciate you sharing it.
These guys have been great with their customer service. Whenever we have faced any issues with our setup, their response is always fast, friendly and helpful. Can't fault them.
Thanks for the kind words. Really glad the team's been fast and helpful whenever something's come up with your setup. That's exactly what we aim for. Appreciate you taking the time.
It works really well. We're going to move to a different app but only because we need further capabilities which aren't available with this app but it takes through our wholesale and retail orders smoothly and is easy to use and setup.
Thank you for the 5-star review and kind words. We’re glad the app was easy to use and helped keep things running smoothly. While we specialise in Shopify to Xero integration only rather than linking every sales channel, we appreciate you taking the time to share your experience, even though we couldn’t provide the capabilities you required.
The service from support for a new install here was outstanding. After trialling another Shopify-Xero integration app with a very unexpected and unsuccessful outcome, this 2nd try was a bit tentative. It was so much easier to setup and understand. A few things didn't quite work as needed and the support from Hung - on a Sunday - to customise the requirements was both unexpected and appreciated. I'd give it more than 5 stars if I could. It will save many hours of data entry. Highly recommended.
Just an update after a week of use. This app is awesome. It saves so much time and is seamless with bank reconciliation. The added bonus - an Aussie based business.
Thank you so much for the review and for the incredibly thoughtful gesture of sending us a sample! We honestly weren’t expecting it, and it meant a lot to the whole team. The beans were amazing. We try our best not to play favourites, but kind surprises like yours make that very difficult. We really appreciate your support and hope we can keep delivering for you!
