AfterShip Shipping + Labels

AfterShip Shipping + Labels

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Reviews (101)

Overall rating
4.1
Counts per rating level
  • 71% of ratings are 5 stars
    72
  • 8% of ratings are 4 stars
    8
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
    2
  • 19% of ratings are 1 stars
    19
What merchants think

Feedback submitted

Merchants say this app integrates smoothly with Shopify and is easy to set up, even for non‑technical staff. It automates label creation and returns across multiple carriers, with a simple interface and reliable order syncing. Many use it alongside a returns app for a unified workflow, appreciate discounted USPS/FedEx rates, and describe support as fast, patient, and responsive. Parts of the app are free and suitable for both small and large stores.

March 10, 2022

Not suitable if you are not US based, as USPS labels can only be used through this system if you have a credit card linked to a US address.

Lumiere Equestrian
Australia
15 days using the app
AfterShip replied March 10, 2022

I am sorry for the inconvenience. Please note that you need to create a new shipper account with USPS directly and add that account here.

Your feedback has been registered. Please note that we will be contacting you via email shortly.

You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services.

We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@postmen.com

Regards,
Rupam Sarma Tamuli
Team Postmen

September 27, 2021

Unable to set up a courier account with them, and did not get any updates from the support team within two weeks.

Fangyan
United States
13 days using the app
AfterShip replied September 27, 2021

Thank you for sharing your feedback with us.

We have investigated the reason for the issue that you had raised related to the setting up of your USPS account.

Upon investigation, we found that the issue that you were facing was because your credit card was declined by your bank as confirmed by our partner. Hence, we request you to contact your bank to get the restrictions lifted from your card or alternatively you can make the payment with another card to set up your USPS courier account.

Rest assured that you are our valued user and we will ensure that you have a great experience with our app.

Regards,
Neelima Aggarwal
Team Postmen