Reviews (435)

Overall rating
4.6
Counts per rating level
  • 77% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is great for driving sales and conversions with popups for promotions, add-ons, and key announcements like welcome discounts or disclaimers. Many report strong email capture results and find it easy to install and customize, even on the free plan. Reviewers highlight flexible design and targeting options, reliable performance over years of use, and fast, knowledgeable support that quickly resolves issues and theme conflicts.

April 22, 2024

Helpful, informative and efficient

Planet Desert
United States
About 2 years using the app
March 12, 2024

great!! Easy to use and very helpful

La Forza
Chile
Over 3 years using the app
March 7, 2024

Quick and thorough!

Prank-O
United States
About 1 hour using the app
Edited February 28, 2024

The app worked fine for some time. I upgraded to paid version for a few months but then got back to the free one. However, the charges continued even after contacting both POWR and Shopify support. On POWR dashboard subscription showed as free, but Shopify settings still had the subscription as active. Contacted the support multiple times, only received offers to upgrade to a more expensive option. They also previously insisted on writing a positive review which i did, because I liked the app initially. Changing the review now. Very frustrated with the experience and time wasted contacting support - with no use. They also refuse to refund the charges that were done after the paid plan cancellation. I had to delete the app.

patterntalent
United States
Over 1 year using the app
POWR.io replied March 1, 2024

So sorry for your bad experience.
We investigated the issue and the support agent should contact you with the resolution on that matter.

November 23, 2023

Fantastic Support! Lightning FAST responses! Great APP, will really help my business!!! 5 stars

Garden Outside The Box
United States
About 1 hour using the app
November 3, 2023

super speedy and very helpful!

Flaunt Cards
Canada
Over 1 year using the app
October 13, 2023

Easy setup and great customer service.

ULMII
United States
About 1 year using the app
POWR.io replied October 16, 2023

Thank you for the great review 💙️🤩️💙️

October 13, 2023

Excellent service and super fast comms. Thank you so much

HUUB Design
United Kingdom
Over 3 years using the app
POWR.io replied October 16, 2023

Thank you so much for the 5 stars 💙️🤩️💙️

December 12, 2025

Es muy instructivo la aplicación muy fácil de usar y las plantillas son muy útiles.

Luvo Clock
Mexico
About 1 hour using the app
October 17, 2025

Excelente servicio al cliente

Olfabrand
Colombia
Over 1 year using the app
POWR.io replied December 2, 2025

Gracias por la reseña! Nos alegra saber que tuviste una buena experiencia con nuestro equipo. Si necesitas algo más, estamos aquí en support@powr.io.