Reviews (437)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is great for driving sales and conversions with popups for promotions, add-ons, and key announcements like welcome discounts or disclaimers. Many report strong email capture results and find it easy to install and customize, even on the free plan. Reviewers highlight flexible design and targeting options, reliable performance over years of use, and fast, knowledgeable support that quickly resolves issues and theme conflicts.

February 17, 2024

Great app that has helped me collect most of my email list subscriptions. The support is super helpful as well getting everything perfect.

Zachary Zorbas Paintings
Greece
About 1 year using the app
October 30, 2023

We've been using this for specific disclaimers and notes regarding our products, and we love it. It's simple yet effective. We recently had issues with a site update that prevented the pop ups from working on specific pages, but Richcarde was extremely helpful and patient throughout the entire process.

Definitely will continue to use indefinitely.

Aunt Sally's
United States
Over 2 years using the app
POWR.io replied November 1, 2023

Thank you so much for your much detailed feedback🤩️
It's always a pleasure to read such nice words reflecting your experience with both the app and our support team.
It will always be a pleasure to assist you again anytime!

October 19, 2023

Great app - The popup app is very customizable, including the ability to style CSS, which is very important for branding. The support team is very responsive and helpful, and took care of all my questions right away. I would highly recommend :)

edgewater candles
United States
About 1 month using the app
October 13, 2023

Super fast and responsive customer support. Resolved an issue I was having within minutes. Using this app has helped me average 150-200 new contacts per month!

Rutabaga Paddlesports
United States
About 2 years using the app
POWR.io replied October 16, 2023

Thanks a lot for the 5 stars!
We really appreciate you being a customer and helping to share the word about us🤗️

October 13, 2023

Great app for quick and easy popups. Have used it for a few years now, had a small issue recently but spoke to Richcarde on the live chat and they sorted it very quickly. Great customer service!

Webster Wigs
United Kingdom
Almost 3 years using the app
POWR.io replied October 16, 2023

Thank you so much for your feedback 🤩️
It's always a pleasure to read such nice words reflecting your experience with us.
You're always welcome to contact us again anytime for any questions, concerns or suggestions!

Edited January 1, 2026

Great app and great customer service. I changed shopify themes recently and the app stopped working. the POWR team had it back up and running in less than one business day. Highty recommend

TRUCK
United States
About 8 years using the app
POWR.io replied July 31, 2021

We are so grateful for your review. Thanks for sharing your rating with us and the community.

Please reach us in case of any suggestions or questions. We will be more than glad to help.

July 6, 2023

Easy to use, with lots of customisable features and a neat data output directly to a chosen email address. Excellent customer service, including swift problem-solving and developer-side solutions and edits.

Bar-Mats.co.uk
United Kingdom
About 2 months using the app
POWR.io replied July 7, 2023

Thank you so much for your feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with us.
You're always welcome to contact us again anytime for any questions, concerns or suggestions!

April 13, 2026

Support staff was courteous and quick with a solution.

Stillwater Fly Shop
United States
Over 2 years using the app
POWR.io replied April 17, 2026

Thanks for the review! Glad to hear our team was courteous and quick to resolve your issue.
If you ever need anything else, you can reach us at support@powr.io.

May 18, 2026

EXCELENT APP

Carnivore U.S.A
United States
3 months using the app
June 22, 2026

App ist sehr gut für meine Zwecke

saluvivo I shop
Switzerland
3 days using the app