Reviews (434)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app is great for driving sales and conversions with popups for promotions, add-ons, and key announcements like welcome discounts or disclaimers. Many report strong email capture results and find it easy to install and customize, even on the free plan. Reviewers highlight flexible design and targeting options, reliable performance over years of use, and fast, knowledgeable support that quickly resolves issues and theme conflicts.
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This app helped us increase our subscriber list in a flexible and cost effective way. We're very happy with how easy it is to use. We would wish for more content variation though and the ability to customise the pop up backgrounds if possible (maybe we haven't explored enough yet!)
Great app concept - terrible help assistance. When paying for a service one expects a level of help and assistance above a basic set of questions. Either an online chat facility or a simple email address or contact form would suffice. Its shouldn't be this hard to reach out to you that I have to eave a negative(ish) review in order to voice my frustrations regarding your product. When I click to post this review- it doesn't appear to work - so if you see this - please spend a little time to fix these pesky issues
Hi there,
Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.
We truly appreciate your patience! Please let us know if you have any other questions or concerns.
The worst of worst! Not helping at all, poor performance, ugly design and really limit functions! Don't buy, only when you want to waste your money.
Hello, thank you for your review.
Your opinion is very important for us
Could you please reach us on support@powr.io and provide more detailed feedback?
We would like to improve our apps to serve you better.
I needed a pop- up to show a discount for new customers. But after installing I don't see it. So, I'm not sure I did it right.
Hi there,
Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.
We truly appreciate your patience! Please let us know if you have any other questions or concerns.
It's really not working well. While I have only one pop-up active, customers experience multiple version of the pop-up on my website, killing conversasion.
Really one of the worst app I've worked with - not worth the money and should claim it back
Hello there,
We noticed that you deleted the old popups incorrectly, allowing them to remain on the website. Furthermore, you sent us an email on a weekend (when most of our support team are out of office) and then went straight to post this review in less than an hour before hearing from us unfortunately.
You can stay assured that there is no issue with displaying the app at all, and our support team are always available to assist for any concerns you may have.
It really hurts to see this kind of feedback, as we assume that it doesn't reflect our efforts to provide our users with the best experience possible with our apps.
We sincerely apologize for any inconvenience caused by this misunderstanding and already sent you an email in order to compensate for the situation.
Hopefully we will hear from you soon!
Very good app, intended to display pop up as we want! Great support as well from the POWR team, thanks!
