PreOrder Globo | Back in Stock

5+ for Customer Service, Technical Service and resolution turnaround. I encountered a few bugs upon implementation and the team quickly responded and worked to resolve. Very thankful.

4 for the App itself. The end solutions of back-in-stock notifications and pre-order sales are highly beneficial and worth the effort of setup. Improvements could be done for a more efficient setup especially with stores with many variants such as a bulk edit upload.

We tested four or five of the pre-order apps. Found this one the easiest to use and the best feature set for our requirements. Had slight issue with unwanted characters appearing on cart page (seems recognised issue for Debut) but support was instant and Sarah had it fixed in minutes which was pretty impressive. Also has more realistic price point then some of the other products out there which didn’t seem to offer anything more than Globo. Nice work guys

I was in need of a solution that would allow customers to make a partial payment to reserve a custom product. Globo's Pre-Order app was perfect and allowed me to customize the features to what I needed. I did run into an issue during checkout test process because I had custom flat rate shipping defined. I reached out to Globo for help and they immediately went to work and resolved the issue for me. Sarah from Globo was great to interface with and kept me up to date with the resolution.

While I loved this app for its pre-order functionality, unfortunately the 'back in stock' functionality wasn't working correctly as I discovered that the emails can only be delivered to gmail email addresses. After testing numerous emails to other email platforms, I confirmed with the app developers who confirmed that they only go to gmail addresses. I found this quite disappointing, especially as this hadn't been communicated or mentioned anywhere! Otherwise, the pre-order section was great for what we needed.

I'm disappointed in this app. Still displays the preorder button even when the item is in stock. Since most customers won't buy pre-order items over in-stock items, I deleted the app but the preorder button won't go away. I emailed customer support for help but never heard back from them. Please avoid this app and get something better. EDIT: The support team reached out to me after posting this review and helped me remove the remaining code from my website. I do appreciate their fast and helpful customer service.

This app has reduced our customer emails asking whether a product is in stock or not by a huge margin, as well as helped us in ordering new product as we know if the product was a pre-order or not on the invoice. Not only that, but the support has been extremely quick and helpful. Really happy with this app. Sarah N. has been helping me out and she is great. Maybe I'm just a bit slow, but the app wasn't completely intuitive, but thankfully with the support, we were able to work through my questions in short order.

I came to PreOrder Globo after a poor experience with another app, and after about 6 months of using this app including an upgrade that was needed around the holidays, I'd happily give it 5 stars. As a brand with over 40K skus and frequent re-orders, this app is easy to use, add product, and fulfill orders. When I have questions and issues (few), the support team responds quickly and are very helpful. I primarily use it for Pre-ordering. The Notify Me function is also a great feature to gauge interest in re-orders!

I don't usually leave reviews but after some great customer service the other day I thought I would. I'd been using the app for a while and it's great by the way. Anyway, I decided to install a new theme, as you do I had been playing around with the new theme for months to ensure everything was working but had neglected to check this app worked before publishing the new theme. It turned out something wasn't working but the support team went out of their way to fix the issue on a Saturday night which blew me away. Needless to say I would recommend the app and the service is great.

We are a small business that designs/creates our own product, so we don't always keep a deep inventory of everything. I love how we can customize how our "add to cart" functions based on our inventory levels and then the Globo pre-order app does the rest. I was experiencing a buggy issue with the app and reached out to the developers. Sarah Nguyen was the person who got back to me. She was prompt in her response, knowledgeable, and most importantly, was able to fix multiple issues I was experiencing. Thanks Sarah!
If you need to customize your "add to card" button based on your inventory levels, I highly recommend this app.

Was super easy to setup. I needed 5 items (you can add up to 5 items for free!) to display a "preorder" button instead of a buy button. Before using this app I was simply stating in the product description and email notification that customers were buying a preorder. Sometimes even with that, customers wouldn't know they were buying a preorder. This app is GREAT because customers literally have to push a "preorder" button and right underneath the preorder button you can put your ship date. They also have an option to add in a countdown timer so it's even more obvious that it is a preorder. It looked great with my store! Couldn't recommend more.