PreOrder Globo | Back in Stock

PreOrder Globo | Back in Stock

Reviews (1,970)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is great for selling “coming soon” and out-of-stock products via pre-orders and back-in-stock alerts. It’s described as intuitive, quick to set up, and visually clean, with flexible customization for buttons, banners, and mobile/desktop displays. Many report reliable performance over years of use. Support is frequently praised as fast, proactive, and willing to handle customizations and theme-related fixes, with pricing seen as fair.

Edited October 7, 2021

I contact the guys from support and they are fast and good, they help us to solve a problem in our website. Besides that, the pre-order app has been a real important feature on our website during long delivery shortages to keep securing sales! That was pretty amazing!

Guma Kayaks
Netherlands
7 months using the app
April 4, 2021

We have been very please with its functionality and decided to purchase the subscription to expand our options for adding more product. The one thing that stops it from getting a full five stars is that there is no option to display the in-stock date below the product (a count down timer is too flashy for our website) and the instructions for setting up pre-orders was confusing at times.

Sparkle Castle
United States
3 months using the app
Edited March 2, 2022

Junk...DO NOT BUY THIS APP . We just installed the app. We set up just one product on Pre Order. Now every single ADD TO CART button does not work. Nobody can buy anything in our store. JUNK. They say they have 24/7 chat support....this is not true. You have to email. There is no chat service. Been up all night trying to sort this mess of an app out. UPDATE Feb 22 11.44pm - I finally got some half-wit by email. Waited two hours and instead of removing all code, they set up a new theme without my permission, don't even uninstall the app and ask me would I like to try again even though site still not functional. Liars. STAY AWAY FROM THIS APP!! Update 3/02/22 - this app leaves code everywhere. Our Checkout page stopped working completely and has been down for days. Huge loss of business. If you want to loose money and get bogged down in frustration this app is for you, otherwise stay away.Should not be allowed on the shopify app store.

TruBeef Organic
United States
About 6 hours using the app
Edited January 7, 2022

The first time using this app I had a bit of an issue with it, they emailed me within a day or 2 and got it fixed which was really awesome! It has worked perfect since then 99% of the time with small hiccups, its the only app that EASILY lets customers do partial payments. A lot of it is automated as well. Most of our customers end up paying off their balance before we remind them, because I beleive the app sends them an email after a certain amount of time. I just wish it will allow my customers to add multiple partial pre-order items to cart before sending it straight to the payment option. The one issue I have is that my products sometimes taken themselves off pre-order, even though I haven't changed the settings. Unsure if its my POS interacting with it and causing this issue, being a TCG store our POS is specifically tailored to our needs, which may be different to what Globo are used to. (UPDATE: After changing POS systems this only happens when the pre-order date has been reached) Only issue we have now is that when the pre-order date has been reached it doesn't just change the "pre-order" button to "add to cart" it appears as "unavailable" and unable to interact with it. I understand it's to stop over selling, but once I have added stock that are in the positives I would like it to auto change to "add to cart". Sometimes I am too busy to manually change everything and do not want to miss out on a sale, because a customer thinks it's sold out. (Any info regarding how I can fix this would be appreciated) These issues aren't too bad when you're a small business, but we plan to grow and hope this becomes a non issue in the future. Even with these issues, this is by far the best for the value. So many extra features that you weren't expecting are added. Like the new subscribe to an out of stock item is great! We have made quite a few extra sales because of this. I am now updating this to 5 stars as the POS issue is non existent anymore and the price reduction of 33% life time off.

Dragon's Lair Hobbies & Games
Australia
About 1 year using the app
October 2, 2020

great and well AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

PAKTEC
New Zealand
3 minutes using the app
Edited December 3, 2020

One word - Terrible. I've been using this for the record label for a few months now and it was absolutely painful to use. It simply does not work right. Then I noticed this was the app that was slowing down our entire site. Seriously, check out 'Online Store Speed' under 'Themes' and look at all the code that is slowing down everything. Next was the hard parting - uninstalling. This app left a ton of code everywhere. They have a guide online that is worthless. Their '1-click uninstall feature' does not remove everything either. Best thing to do is search for 'globo' code and delete with caution. Finally after getting rid of everything the PageSpeed on Google went from the 'red' to the 'green'. By far the worst app I've used here. But, while looking for another 'pre-order' app, I did come across 'STOCK LEVEL inventory quantity'. While this is not exactly a 'pre-order' app it does offer pre-order type of functions. Highly recommended.

Cold Busted
United States
10 months using the app
Globo.io replied December 2, 2020

I'm sorry for your experience. I wish you could read this document when you remove our app: https://globosoftware.net/kb/theme-installation/
We has the 1-click uninstall feature to remove all leftover code of the app.

May 7, 2021

THE APP HAS RUINED OUR WEBSITE. DO NOT USE THIS. Our site has had a bug for 3 weeks. The menu bar stopped working on our mobile view, also the banner picture slider dissapeared. Only just got told today by shopify that leftover code from this app that we deleted 3 weeks ago is causing the problem. Just downloaded again now to see if we can uninstall again and remove all leftover code succesfully this time. Sent 3 emails to customer service without reply. This is really a waste of time!! Worst app ever.

Combat Corner Norge
Norway
2 months using the app
June 29, 2022

It only allows one item at checkout. Customers can not purchase two different skus. We contacted customer support but they said nothing can be done to fix.

Lazar's Early Music
United States
Over 1 year using the app
July 3, 2020

There is no pre-order button on the collection page, and when you go into the specific product it shows two options: "pre-order" and "buy now"

It doesn't make any sense because if I had the product available I would ONLY use a "Buy Now" button, I wouldn't put it on pre-order, would I?

THE LOOM COLLECTION
Canada
About 1 hour using the app
February 9, 2018

By this app somebody hacked my web.
Dont install...too dangerous..

Minishopmadrid
Spain
7 months using the app