Magical Preorder & Presale

Ran into a problem with this app. When you check the box on Shopify to "sell when items are out of stock", the app unchecks this box when you mark items through the app as being available again. If you're unaware that this happens then all of your stock will still be set to pre-order through Shopify and customers can't purchase them. Apps shouldn't control your store settings, so will be uninstalling and looking for something else. Took a very long time to figure out the app was causing this problem.

I’ve had this app for over a year and customer service has been terrible. The app stopped sending customer updates and it automatically changed my stock levels. No chat support or email response in months so I’m gonna drop them. DON’T upload this app!

The app has all the features we wanted. It was very easy to install, and the support team is excellent, with a very fast response time.

The app works great, but more importantly, the support is out-of-this-world amazing - even while I was on the trial version. They've made multiple adjustments to make the app work perfectly with my theme, and they're always kind and quick to respond. I wish they were the creators of every app. I would give them 10 stars if I could!

I can't say enough good about this app and the support! It has saved us SOOO much time, and our customers can easily understand when something is out of stock. This is a must-have app we can't live without!

Great Support :)

John is brilliant and offered a quick solution to the problem we faced.

This app is great! It is easy to set up and use. Customer service was very quick and helpful with an issue I had with a pre-order not working on my end. Highly recommend!

Very helpful staff. Helped fix an issue with the in stock icon not being hidden quickly

Great app, great service, I even got assisted it setting it up correctly for my lighting store JollyZA. The best app for pre orders - thanks Magical Preorder team!

I cannot begin to explain how great the company/customer service is behind this app. They have been extremely helpful with both setup and fixing an issue I ran into. If I had to compare their customer service I'd say its like AMEX.. its amazing. Great app and easy to customize/use!