Magical Preorder & Presale

This app has virtually everything that we have been looking for and had been asking our previous pre-orders/coming soon app for (and they never listened). These guys are pro-active and were super easy to deal with for the small customization we needed to suit our store. The app covers all aspects of Coming Soon & Pre-orders that we use it and has heaps of features. We have a large inventory and in this app we can search for product by SKU! (so many apps don't let you search with SKU and its soooo frustrating). Super clean dashboard & soo easy to use. I highly recommend this app. AAA+++

We have a LOT of pre-orders on our site, and we can't say enough good things about how this app has helped us manage those. It's by far the best pre-order app for Shopify. It's smooth, flexible, and has the perfect balance of options while being quick and streamlined to set up. Plus, the support team went above and beyond to help us integrate the pre-order functions with other "You might like" apps we have running on our site. When we asked for some design tweaks, they were instantly on top of it. We're delighted by the app, yes, but completely blown away by the service. Highly, highly recommend.

We often do pre-orders to help smooth product flow. They are also useful as a marketing tool. Consumers tend not to read stuff! We say that an item is on pre-order in the product copy but having it much more clearly as a pre-order button and a date just below that is much more high profile. And it all goes back to normal once that date has passed. As of Oct 2021 the supply chain is a bit tricky! As a result we have several more pre-order items than normal and they all come in at different times. Bottom line - it's a neat and simple app and well supported by their team. You can (probably) see it in action on https://lovemomiji.com

This app has very useful pre-order options that I need for my online store. I was having trouble integrating them and Adam from their team helped me out! Once I had them available, I was having trouble with the buttons integrating with my theme. They weren't showing up in other sections of my store. I reached out and Adam and their team integrating everything free of charge. It helped me so much. They respond promptly and get any issues settled right away. I appreciate this app and, even more importantly, I appreciate the amazing customer service. Thank you! I would recommend this to anyone who needs Pre-order, Coming Soon, and Out Of Stock options for their store! *Edit* I have since upgraded to a new plan and needed a lot of help integrating things with my website. The customer service has been amazing. Quick responses with clear instructions. I still very highly recommend!

This has got to be one of THE WORST apps I have ever used on Shopify! Once again, a customer placed an order that should have been a pre-order, but the app was malfunctioning, yet again.

I checked the app, and the majority of the toggles "Automatically Enable Pre-Order" are all switched off.

I switch them back on, and 2 hours later, some of them are off again, when they should be on.

I've missed sales because of this app! My customers are upset because they thought they were placing an order for an in-stock item.
I have a company to run. I do not have the time to keep checking this app to make sure it is functioning properly. I don't have time to keep emailing support. I've had to email support at least 3 times due to issues with the app. I've only been using the app for less than 3 weeks. The only good thing about this app is, the support team emails me back pretty quickly. But the app was stressful for me. I decided to uninstall it.

I am so sorry to have to leave such a negative review but unfortunately this app created numerous issues in our store:

1) first it removed the "add to cart" button from all product listings so customers couldn't buy anything at all (lost revenue)
2) Adam was helpful in fixing this issue however, I later discovered that in addition, customers were unable to purchase subscription items for several weeks (yes, weeks) because the app also broke the subscription checkout (runs separately to Shopify checkout) upon installation (even more lost revenue and we also had to pay a developer to fix this)
3) our dev found in the back end that the code included a list of every single company who has previously downloaded this app - not great for privacy
4) trying to uninstall the app was problematic. Despite following all the instructions, each time you then opened the app in shopify to delete it, it kept reinstalling the code, hence creating all the same issues all over again and making it very challenging to delete.

Very disappointing, especially as I had read all the good reviews and whilst we appreciated Adam's assistance, we lost a significant amount of revenue - the issue with the app breaking the subscription checkout was unfortunately discovered during a huge promo push for subscriptions.... which customers then couldn't buy.... also impacting brand reputation.

I would say if you want to install this app, make sure you get your own dev to ensure these types of issues are addressed prior to launching any pre-order products, and also keep them on hand to fix all the post-installation issues which could arise.

I've found this app so easy to use and it really has helped my sales.

I've needed support twice and they have been efficient and polite.

This app is a MUST in my store.

The app works well. The back up and support from them has been amazing. They helped sort out all the set up problems over the first few weeks.

Great customer service, they went above and beyond our requests and helped customise their app to our store needs. i'd definitely recommend!

The App is working as expected. Support was really fast in helping to integrate with an old theme that didn't want to cooperate. Great service, thanx.