Reviews (544)

Overall rating
4.2
Counts per rating level
  • 79% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages pre-orders, backorders, and made‑to‑order items so they can keep selling when stock runs out. They like clear pre-order messaging with ship‑by dates across product pages, cart, checkout, and emails, plus automatic pre-order when inventory hits zero and variant-level controls. Many highlight flexible customization, solid theme integration, helpful analytics, and fast, proactive support that assists with setup, fixes conflicts, and implements requested tweaks.

July 12, 2017

Pre-Order Manager has worked great for us. The implementation was easy and immediate. Pre-Order met our exact need. We appreciate it very much!

Destinationgolddetectors
United States
About 1 month using the app
January 9, 2019

I like this very good to me:)
Thank you so much and helping us to solve the iusse we meet. really working efficient and good at communicating

MILANBLOCKS
United States
About 2 years using the app
November 28, 2022

I needed assistance during the initial install and the support team was able to fix the issue with in an hour after 2am in the morning my time!

Femmagic
United States
About 2 hours using the app
Amai replied December 22, 2022

Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again, anytime!

November 14, 2016

Great app if you want to make pre-order options clearly available to customers. Integration support was very good. Philip did a nice job for us.

Weatherpods
United States
About 2 months using the app
April 14, 2019

We've only had the app for a week and so far it's working out well. We had an issue with the pre-sale button and the team fixed it immediately.

TOMA Essential Skin Therapy
United States
4 days using the app
Amai replied May 13, 2019

Thank you for your review! We're glad that our team was able to assist you. If you need anything else, don't hesitate to reach out!

Edited May 14, 2020

Pre-Order Manager is easy to work with and has great customer service. I have never had to wait but a couple minutes to get someone to chat with.

Collins & Conley
United States
About 1 month using the app
Amai replied April 8, 2020

Thanks for your feedback! We really appreciate that :)

January 27, 2017

This is the greatest app and the support is very quick to respond and help with any issues. This is a must for any e-commerce business. Love them.

Mintpear Com
United States
10 days using the app
February 16, 2020

This has been an essential app for our store and any occasional issues are quickly dealt with, and all the support staff are friendly and helpful

Studio Europe
Australia
Over 1 year using the app
Amai replied February 19, 2020

Thank you :)
We are always happy to help, so feel free to contact us!

June 21, 2016

Easy to implement and very useful for new stores and for those that are launching new products. The fact that is also free, makes it a no brainer.

Seven Potions
United Kingdom
27 days using the app
October 5, 2020

This app works well. The only thing I will add is the chance to upload a CSV file with updates con availability dates. I highly recommend this app.

Boahaus
United States
4 days using the app
Amai replied October 19, 2020

Thank you for your kind and encouraging words. I had posted your feedback onto our features request message board here:

https://amai.canny.io/admin/board/pre-order-manager/p/upload-pre-order-settings-using-csv