Reviews (544)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably manages pre-orders, backorders, and made‑to‑order items so they can keep selling when stock runs out. They like clear pre-order messaging with ship‑by dates across product pages, cart, checkout, and emails, plus automatic pre-order when inventory hits zero and variant-level controls. Many highlight flexible customization, solid theme integration, helpful analytics, and fast, proactive support that assists with setup, fixes conflicts, and implements requested tweaks.
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Expensive for what it is. When I uninstalled it, it sent notifications to my customers without me knowing! Brutal.
Thank you for your feedback. We had checked our outgoing email logs, the last email sent was 30 August 2023 19:09:59 (UTC). Based on Shopify's uninstall logs, you had uninstalled from the admin panel at 30 August 2023 19:22:00 (UTC). There are no further email sent after the uninstallation.
If you have a copy of the sent email, please send it to us at support@amai.com. Please note that once the app is removed at the Shopify Admin > Apps, our app will no longer have any access to send emails. However, we would hope you can send us a copy of the email so we can further check on this.
The app will start charging after 5 products, despite us having used it for years. There was no notification about the change in plan details, and now it's $300/year ($25/month). As a result, we have no choice but to switch to a better app available.
I am not satisfied with this product at all. Since installing, we've just had problems. The biggest one was selling too many products and having to cancel some orders. The system just is not user-friendly and super hard to use if you have multiple variants. Errors occur way too easily. The support is somewhat helpful (hence the two stars) but otherwise I cannot recommend and will cancel my subscription and look for a better product.
Customer service is very on point and available when you need it.
Issues not resolved but when we create a ticket they create more issues on the frontend in live website
Hi RC Mumbai, please contact support and we'll work to fully resolve this for you. Sometimes themes interactive negatievly with our preorder button and it is out of our control, but we will always provide free dev support to fix this and get it working correctly. I apologise if it created a frontend issue. Thank you.
Amazing customer service - available, understanding, and great at problem solving. Product works great.
Jasper, needs a pay raise. He's awesome.
I'm having trouble with the pre-order button. Every time I selected it says stop selling item. I'll refresh it and for 3 second it works and goes back to stop selling item. Please fix this problem.
Thank you for your review. We had sent you an email few hours ago to understand your issue. Kindly reply our email or contact the support via the chat widget so we can investigate further.
They have a very nice service team and quick to respond. I really liked this
This product has the best customer support I've ever seen and that's what stands out. It also has all the functionality I need but is still simple to understand and use. Definitely a 5 star product.
