Reviews (544)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably manages pre-orders, backorders, and made‑to‑order items so they can keep selling when stock runs out. They like clear pre-order messaging with ship‑by dates across product pages, cart, checkout, and emails, plus automatic pre-order when inventory hits zero and variant-level controls. Many highlight flexible customization, solid theme integration, helpful analytics, and fast, proactive support that assists with setup, fixes conflicts, and implements requested tweaks.
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Very easy to set up. I had some problems with my Theme and the functions, but I simply just contacted the staff through the chat. They fixed all the problems without hesitation.
Sehr sehr guter Support.
War super hilfreich und schnell bei der Sache. Problem konnte direkt gelöst werden.
Unclear how it works and I want to cancel my trial, but there is no option unfortunately.
Thank you for your feedback. If you are unclear how it works, there are several ways to do so.
1. Contact us via chat in-app.
2. Using the link provided in-app and also stated in the onboarding email, scheduled a free and unlimited 1-on-1 session with our onboarding team.
3. Self-help FAQ that could be found in-app, in the onboarding email and also the chat widget itself.
We had also sent an email to you but had yet to hear back.
As mentioned in our self-help FAQ you can cancel the subscription by uninstalling the app. You can read more here:
https://help.amai.com/en/articles/5806598-how-do-i-unsubscribed-from-the-pre-order-manager
If you need help uninstalling, please contact our team at support@amai.com. reply to the email we had contacted you with or simply use the in-app chat widget as we can assist you accordingly.
If you want to understand more how Shopify apps billing work, please refer to the following Shopify guide so you have more clarity on that.
https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps
Good app. Fast helpdesk help with instructions and solve issues. App is easy to set up
We are amazed by this app! The level of customer service provided is truly exceptional - the response time is impressively swift. The array of features they provide appears to be virtually boundless, and we are excited to continue uncovering its potential. Our experience thus far has been nothing short of remarkable!
The app works correctly. Excellent experience with support, they solved the problem in a short time.
Hello, I just install the app, and works really well. I had some issues setting things up, and customer service, they help me with everything, they were sending me emails after, asking if everything was working. Really happy so far.
このアプリのおかげで予約注文をスムーズに受け付けることができています。サポートも親切でレスポンスが早く、素晴らしいです。使い方も、慣れればとても簡単ですし、細やかな条件を設定することができるので重宝しています。
Thank you for the kind words as well as choosing us!
It is certainly a pleasure to assist you :)
VERY good support if something is not working properly, very good app all in all - definetely recommended!
Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.
Really fast support team. My questions via email was answered under 15 minutes with steps to follow and images.
Thank you for your kind feedback, we appreciate it.
We are always ready to assist so don't hesitate to reach out ;)
