Preorder Wolf | Pre order now

Preorder Wolf | Pre order now

Reviews (495)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably keeps revenue flowing by turning sold-out products or variants into preorders with strong stock logic and limits. They like the intuitive setup within Shopify and flexible customization of buttons and messaging across product, cart, and checkout. Many highlight excellent, fast support that fixes theme conflicts, handles custom coding, and even adds requested features, calling it a game changer for managing out-of-stock scenarios.

September 26, 2025

Great service - it was so good I thought it must have been AI, but it was a real human with super speedy responses! The app has been great to manage our pre-orders too - we've been using it for well over a year now

Rudie Nudie Designs
Australia
Over 1 year using the app
September 23, 2025

I had an issue with the preorder button not showing up for the US market, and the support team was amazing! Eva quickly identified that a custom sticky add-to-cart button was causing the problem and fixed it right away. She even shared a video to confirm everything was working perfectly. Communication was clear, fast, and super helpful. I really appreciate the excellent support!

Leader Equine
Australia
About 1 year using the app
September 23, 2025

I reached out about an issue where both variants of a product were showing as preorder, even though one was in stock. Eva quickly understood the problem, checked everything thoroughly, and escalated it to their developer. She also kept me updated via email and made sure the issue was fixed promptly. The support was professional, helpful, and efficient really great experience overall!

W-Wellness
United Kingdom
2 months using the app
August 12, 2025

We had an issue where all color variants were showing as "Preorder" even though only one was out of stock. The support team responded instantly, was friendly and clear, and fixed the problem within minutes. Fast, professional. Beyond that, we've been using this app for quite some time now and it's been a game-changer for us. Highly recommended!

Rigid PRO Camera Cinema Rigs
Australia
Over 1 year using the app
April 13, 2025

We had a great experience working with the team behind this app. We approached them with a custom feature request. We needed a way to be notified when any product in our store reached zero stock so we could ensure our pre-order messaging stayed accurate and aligned with our upcoming stock arrivals.

This wasn’t something the app supported natively, but the team didn’t hesitate to step in and build a tailored solution specifically for us. They suggested a practical and efficient alternative to real-time notifications a daily email report summarizing all products that had gone out of stock and it was exactly what we needed. They even scheduled it to arrive at 8 am NZT, which fits perfectly into our daily workflow.

From start to finish, the communication was clear, helpful, and collaborative. They kept us updated, asked the right questions, and delivered the solution quickly. It’s clear they genuinely care about their users and are willing to go above and beyond to make the app work for specific business needs.

Highly recommend them to anyone looking not only for a great app but also for a team that truly supports and adapts to their users.

The Flatpack Company
New Zealand
About 2 years using the app
Edited January 25, 2025

AMAZING App. PreOrder Wolf provides the perfect solution to capture sales while waiting for my next restock shipments to arrive. It also enables me to communicate order status updates effectively with my customers. The support team is extremely helpful and friendly to work with. On one occasion, we received assistance from the founder, which speaks huge volumes about their dedication to helping their customers.

trixstarcheer
Australia
12 months using the app
January 9, 2025

I had some issues with the "Pre-order" button not showing correctly and alignment problems on my store. The team, especially Eva, was incredibly quick to respond and resolved everything efficiently. They even provided a live link to confirm the fix.

Their support is not only fast but also very professional and clear in communication. If you're looking for a team that ensures everything works smoothly, this is the app for you! Highly recommended for anyone managing preorders.

H2 Hub
Singapore
7 months using the app
December 6, 2024

Worked pretty well for us for about 8 months, but a crazy price rise by the provider on transactions has caused us to leave...for a small business the fees were just ridiculous.

Entoyment Wargaming and Hobby Centre
United Kingdom
About 1 year using the app
November 22, 2024

We have been using this app for pre orders and it has worked brilliantly. When I went to use most recently, I couldn't get it to work so I messaged the team and within minutes they were able to fix it and get it working for me. So easy to use and after looking at other pre order apps- this one is by far the best AND its free! Great all around

Steeper Culture
United Kingdom
About 1 month using the app
November 22, 2024

I’m incredibly impressed with the support I received from the PreOrder Wolf team! I needed assistance customizing the preorder text for my slide cart and checkout page to make it more informative for my customers. Eva, who handled my request, went above and beyond to ensure everything was taken care of smoothly.

She quickly confirmed that the changes I requested had been made and asked me to review the updates to ensure everything appeared as I wanted. The process was seamless, and the text now looks exactly how I envisioned. Alongside this, Eva provided clear instructions and a helpful video guide to enable the app extension in my store, making it easier for me to manage similar changes in the future.

Not only did Eva address my initial request, but she also took the time to answer additional questions about customizing button colors and text placement. Her detailed and thoughtful responses gave me confidence in using the app to its fullest potential.

Thanks to PreOrder Wolf’s efficient and friendly support, my store now looks polished and professional, and my customers will have a clearer understanding of preorder details. If you’re searching for a dependable preorder solution backed by an excellent support team, look no further. Eva and the PreOrder Wolf team truly care about their customers and go out of their way to help.

Highly recommended!

Trivae
United States
9 months using the app