Preorder Wolf | Pre order now

Preorder Wolf | Pre order now

Reviews (493)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably keeps revenue flowing by turning sold-out products or variants into preorders with strong stock logic and limits. They like the intuitive setup within Shopify and flexible customization of buttons and messaging across product, cart, and checkout. Many highlight excellent, fast support that fixes theme conflicts, handles custom coding, and even adds requested features, calling it a game changer for managing out-of-stock scenarios.

Edited September 6, 2022

Easy and quick to install. Covers pretty much the basic functions needed to manage pre-orders in an online store. EDIT: I just reached out with their support and it was amazing. They were responsive and very easy to work with.

Graintec
Australia
About 23 hours using the app
September 18, 2022

I've just recently installed it and so far it's great, I had a couple of questions and was able to get help quickly on the chat, which totally sold me on this app!!! The app is up and running smoothly now. Will definitely update my review in a few weeks and after I've added more products to the pre order options!

Claudia Nour Cosmetics
United States
24 minutes using the app
September 2, 2022

I think set up is meant to be easy but the questions are odd! They make no sense if you have a store and only want a couple of items on Pre-order. So I contacted customer support who helped me choose A,B or C. App then froze and I could not delete! I contacted shopify to help because Panda customer service just stopped. Saw this as a sign. Sorry guys :(

Stoned Hilda
Australia
23 minutes using the app
September 16, 2022

I absolutely enjoy not having to deal with the headache of coding and liquids!!! I've been on here for months looking for the perfect app to use for bulk orders but wasn't having any luck along the way as it was either it didn't offer what was needed or it needed coded, and it was a huge mess. I then looked up pre ordering and seen this app and what really caught my eye was the not having to code part! It only took a matter of seconds to add this to all of my hundreds of products! I absolutely recommend so far. I just downloaded it and set it up. Haven't used it so far but we will see! I'm hopeful.

Recovery Room Nails & Beauty
United States
12 minutes using the app
July 8, 2025

Highly recommend this app, been using this app since launch of our store, had issue few times due to clash with other apps, however, customer service helped me fixing the issues in almost no time.

Hobby Zone UK
United Kingdom
About 2 years using the app
March 13, 2025

私のつたない英語にたいしても、素早く丁寧に対応してくれました。
上手く機能しない場合は問い合わせればすぐに対応してもらえます。

・購入後の注文詳細にでる表示が英語でしたが、日本語表記にしてもらいました。
・shopify側が出すカートの表示を消してもらいました。

これからもよろしくお願いします。

BOW RIVAN
Japan
6 months using the app
February 19, 2025

We had some trouble with our pre-order setup—some products were still showing as "Sold Out" instead of "Pre-Order." This was a big issue for us, so we reached out to support. Eva responded quickly and was incredibly helpful. She checked everything, found that the "Continue selling when out of stock" setting was disabled and guided us on how to fix it.
The whole process was smooth and fast! Eva explained everything clearly, and within no time, our issue was resolved. Now, our pre-orders are working perfectly, and we don’t have to worry about losing sales when stock runs out.

The app itself is great, easy to use, and does exactly what we need. But what stands out is the amazing support. Having a team that responds quickly and solves issues efficiently makes all the difference.

Highly recommended for anyone looking for a reliable pre-order solution with excellent customer service!

Le Mocassin Zippe
Georgia
About 1 year using the app
January 20, 2025

Il team ha risposto prontamente e mi ha assicurato che avrebbero fatto del loro meglio per soddisfare la mia richiesta. Hanno aggiornato rapidamente la formattazione del testo per renderlo più prominente e visivamente accattivante sulla pagina. Mi hanno anche seguito per assicurarsi che tutto fosse come previsto e che i cambiamenti fossero in linea con la mia visione.

Ciò che più mi ha colpito è stata la loro attenzione ai dettagli e lo sforzo genuino che hanno messo nel comprendere le mie esigenze. Non si sono limitati a dire cosa non era possibile, ma hanno lavorato attivamente per fornire la soluzione migliore. Questo livello di dedizione alla soddisfazione del cliente è raro e altamente encomiabile.

Durante l'intero processo, la loro comunicazione è stata chiara, professionale e incredibilmente amichevole. Mi hanno fatto sentire apprezzato come cliente, assicurandomi che le mie preoccupazioni fossero affrontate in modo tempestivo ed efficace.

Se stai cercando un team che ascolti il tuo feedback, si impegni a soddisfare le tue esigenze e fornisca un servizio eccezionale, consiglio vivamente questa app e il suo team di supporto. Il loro impegno nel fornire cure premurose e personalizzate li distingue.

Grazie, Eva e il team, per essere andati oltre! Hai guadagnato un cliente fedele.

BoardHouse
Italy
12 months using the app
December 19, 2024

The PreOrder Wolf support team, particularly Eva, has been fantastic! I reached out with an issue regarding delivery information not displaying correctly on my store. Eva quickly identified the source of the problem, another app conflicting with the settings, and provided clear guidance on how to resolve it.

Her responses were prompt, detailed, and easy to follow. I truly appreciate the team's efficiency and dedication to solving issues. If you need reliable support for your preorders, this app and their team are a perfect choice. Highly recommend it!

Ezreal Armwrestling Club
Canada
10 days using the app
December 4, 2024

It helped me solve the pre-sale problem when the product was out of stock, and it was very helpful to get traffic when the product was just released and the product was not in place. The customer service feedback was very timely and efficient.

LIBRATONE US
China
About 1 hour using the app