Reviews (525)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to install and use, even for non‑technical Shopify merchants. It reliably manages pre-orders, backorders, and “coming soon” products (including variants), with automatic switch-off when stock returns, emails, timers, and customizable banners and buttons. Many report immediate extra revenue and smooth theme integration. Support is frequently praised as fast and effective, and pricing is seen as very competitive.

February 8, 2024

While customisable with a lot of control, the app rarely manages to work. This appears to be due to issues with the provider's servers, which often cause the app to be slow to load - and so preorder labels are not loaded on the page. This also affects the configuration on the backend, which often fails completely with 502 Bad Gateway errors.

The app's support team did not respond to queries about the poor reliability after several days, at which point the app was uninstalled.

Additionally, pre-order shipping date functionality did not work. It appears this relies on Shopify's "Promise" functionality, which is not available outside of the US.

Three Peaks Models
United Kingdom
18 days using the app
February 5, 2024

I have only used this app for a short while. It was really easy to setup and is pretty intuitive to use. There was one glitch where the preorder stopped showing up on the product. I went back to the app and turned it off and back on and it started working again. It could have been an issue with the timer. Either way, it was an easy fix. It has all the features I needed for the preorder of the mittens I wanted to do, so far really great.

Mountain and Company
United States
24 days using the app
February 1, 2024

App works as expected, and was easy to set up. Wish I could set a limit to the number of pre-orders we're willing to accept by item. The only options are Always Pre-Order, Pre-Order when OOS, or Pre-Order if I have Inventory. I'd like to be able to limit the number of Pre-Orders we accept, because we have a certain number set aside for this sales channel and then have the item switch back to being out of stock if we run out of that number, but I'll just have to watch and check.

Dux Somnium
United States
About 1 hour using the app
January 22, 2024

The app does what it says on the tin, Really has helped us with new product launches to get a feel of customer buying options. and to make sure there is not wasted stock.

olitory
United Kingdom
12 days using the app
January 12, 2024

After testing about a million pre-order apps, I finally found one that does everything I need. I can add multiple products for pre-order, and fully customize everything to look the way i need it to. Best part is there is a ribbon that shows items that are on pre-order! So far I am loving the app. I will update review after I have fully used it!

Blingable By Cristal
United States
24 minutes using the app
January 10, 2024

This is a super useful app. Multiple options to customize your preorder functions. Such as customer notification once back in stock and the preorder button automatically changes based on stock availability.

The Kitchen Barista & Gifts
Canada
29 minutes using the app
January 8, 2024

Using PreOrder Now has really helped my business on preorders. It helps to keep everything uniform and let customers see info regarding the preorder such as closing date and ETA.

Pink Rubies Boutique
United States
4 months using the app
January 8, 2024

I'm thoroughly impressed with this free pre-order plugin. It's user-friendly, integrates well with my store, and the features have streamlined my pre-order process. What truly sets it apart is the exceptional customer service - the team is responsive, helpful, and quick to assist with any queries. Highly recommend for anyone looking to enhance their pre-order management.

ReanneQ Sdn Bhd (1351295-W). All Rights Reserved. |
Malaysia
About 1 hour using the app
January 3, 2024

Needed an App to show a pre-order button on my products, most of my products got wiped out over Christmas and New Year. After a quick search I came across PreOrder Now. The app was easy to setup and after a short while I had a pre-order button and a timer to when my product could start to ship again. I had orders come in as normal. Tech support was incredible when I asked for the app branding to be removed. I can't recommend this app enough. Thanks to all involved.

AirPixel
United Kingdom
About 15 hours using the app
January 4, 2024

Just uploaded this app and so far easy to use. As a new E-commerce business, free apps always help startup costs down while we navigate Shopify and tweak everything for our customizations. Previously thought their CHAT button was slow, but I was wrong! Very quick responses on their live chat. I did notice some lag/flicker on my storefront 'PreOrder' buttons with while I was checking the live settings. Not sure if its the app slowing it down or other issues. However, I'm still willing to work with this app, everything looks promising!

Tailored Living Bespoke
Canada
About 13 hours using the app