Preorderly • Preorder PreSale
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (73)
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The people behind this app are amazing. They're quick to respond and will really work to get your issues resolved; looking for ways to work around the Shopify limitations they have.
excellent app for pre-order when i was out of stock and great customer service very helpful very fast
I am incredibly impressed by Preorderly's outstanding customer service! Their support team is simply fantastic. Whenever I've reached out with inquiries or needed assistance, they've responded promptly and with such care and attention to detail.
Their dedication to helping their customers succeed is unparalleled. Not only are they knowledgeable about the app's functionalities, but they also go the extra mile to ensure that I fully understand how to maximize its benefits for my store.
Their responsiveness and willingness to assist, whether it's a simple query or a complex issue, have made using Preorderly an absolute pleasure. I feel confident knowing that I can rely on their team for any support I may need.
Hi Aaron,
Thank you so much for taking the time to share your wonderful experience with PreOrderly! We truly appreciate your kind words and are delighted to hear that you've had such a positive interaction with our support team.
We genuinely value your feedback and are committed to providing top-notch service to our customers. Your confidence in relying on our team for any support you may need is the greatest compliment we could receive.
If you ever have more questions or suggestions in the future, please feel free to reach out. We're here to help!
Cheers,
Saman from PreOrderly team
The app was not working properly and they redirect me to fix the issue. Working fine now
最初は設定が悪かったのかうまく思った通りに動作しなかったのですが、サポートの方が即座に丁寧に対応してくれるので、すぐに問題解決しました。最初に思った通りに動かなかったので星1つ減らしていますが、サポートがしっかりしているので安心して利用できそうです。
Hi to our friends in Beach Access,
Thank you for taking the time to share your feedback with us. We're sorry to hear that the app didn't work as expected at first, but we're glad that our support staff was able to promptly resolve the issue for you.
We appreciate your honesty and understand that the initial inconvenience caused you to reduce one star in your review. However, we're happy to know that you now feel confident in using our app and that our support team was able to provide you with the necessary assistance.
If you have any further questions or concerns, please don't hesitate to reach out to us. We value your business and will continue to work hard to ensure that you have a positive experience with our app.
Best,
PreOrderly Support team
Virkelig god app til at sikre et godt kundeflow, på trods af varen er udsolgt i en kort periode. Fik rigtig god support er deres medarbejder Ajani, som fik guidet mig til opsætningen, som jeg havde problemer med, selvom jeg bagefter fandt ud af, at det var fordi jeg ikke selv var grundig til at følge deres manual.
Hello to our friends at BruseFilteret
Vi er utrolig taknemmelige for, at du tog dig tid til at give os sådan en vidunderlig anmeldelse. Vi er glade for at høre, at du nyder Preorderly, og Ajani var i stand til at hjælpe dig. Vi sørger for, at vi sender dine venlige ord videre til Ajani, som vi ved, vil blive glade for at læse din kommentar.
Tanu & The Preorderly Support Team
Really good service. And product is working as expected!
They even helped me with other problems I had.
Hello to our friends at JoDis Shoes,
Thank you for the glowing review. We’re really grateful and appreciate you taking the time to share your rating with us and so happy to hear that our app met your expectation. I’m glad we were able to solve your problem. We are always here to help you!
Wish you and your store great success!
Cheers,
Upselly and Preorderly support team
Sometime to now, the app it doesnst work. How can I solve it?
Hi,
We are sorry to hear that.
We have both live chat (in the app's admin page), and email support for the app. Please reach out to us through those channels and we will fix issues if any on your store.
We solve 9/10 issues in less than 1 hour, and the rest less than 24 hours, unless it's a feature request.
In any case, please reach out to us we will solve issues.
This app is great and the customer support is amazing. I was trying to use a couple other options with our theme but they didn't work. Preorderly worked with me to get it working with my theme. It's easy to use and setup. I recommend this app if you're looking to take pre-orders on your site.
This app doesn't do what we want (we wanted to be able to embed a preorder button on a non-Shopify store), but Ari got back to me almost immediately with a kind response. Looks like their customer service is awesome, so for someone using a MyShopify storefront, this is a great choice!
