PrettyDamnQuick (PDQ)

PrettyDamnQuick has been instrumental in boosting our performance with their committed, hands-on approach. They don't just set things up; they dive deep into ongoing optimizations that have had a significant impact on our profits.

Their expertise in A/B testing and operations are really top notch. For example, we tested lower shipping rates for the UK market and the outcomes were beyond our wildest expectations, contributing an additional seven figures to our annual revenue. Or trying out a simple message promoting free shipping for US orders over $40, a small tweak that resulted in six figures of additional profit for us.

PDQ's tools and strategies don't merely optimize checkout processes; they enhance the overall sales strategy, making them an invaluable partner for continuous growth in e-commerce.

PDQ has consistently delivered exceptional customer support, and their A/B testing has spread light on otherwise unseen revenue for some big wins.

For example, we recently ran a price sensitivity test, aiming to find the right balance between shipping cost and customer satisfaction. PDQ skillfully implemented variations in shipping prices, which not only helped us cover our costs but also increased our average order value and conversion rates—without hurting customer loyalty.

The results were eye-opening, and enabled us to adjust our shipping strategies effectively. In general, PDQ's checkout optimization tools have been instrumental in enhancing our overall e-commerce performance.

They've ensured that our checkout process is as smooth as possible, significantly boosting our sales and customer satisfaction.

Highly recommend this!! Our work with PDQ has been instrumental in enhancing our checkout process through strategic A/B testing, focusing on optimizing free shipping offers to improve our customer experience.

With PDQ's support, we've experimented with different free shipping thresholds and introduced targeted messaging to encourage higher cart sizes.

Additionally, our partnership extends to exploring improvements across the customer journey, including offering free shipping for first-time buyers and integrating with platforms like Gorgias and Klaviyo to bolster our service capabilities. PDQ's flexibility and innovative approach have been key to our ongoing efforts to refine and elevate our brand’s shopping experience.

Partnering with PrettyDamnQuick was a game-changer for us at Ibex. Their innovative approach cut our shipping costs by 40% and streamlined our logistics like never before.

The seamless onboarding and unparalleled support with the quick-response support team, transformed our shipping operations, enhancing efficiency and customer satisfaction.

PDQ has been instrumental in enhancing our shipping operations and customer service. We highly recommend them to any e-commerce brand looking to improve their logistics and operational efficiency. Their impact on our business has been profound, and we're excited to continue this partnership.

When you’re running a growing ecom store, it’s impossible to constantly optimize everything on your own. Sometimes because of capacity, and sometimes because of capabilities & tech.

For us, getting our checkout to work optimally and to integrate with our delivery was always elusive, that is, until we partnered with PDQ. Working with them has been HUGE for us.

Their A/B testing is incredible. As a brand always looking for ways to enhance our customer journey, PDQ's A/B testing capabilities enabled us to specifically target and increase checkout conversion by a staggering 4.1%!

Working with them is easy, they bring their own ideas and analysis to everything and the integration was seamless.

Highly recommend PDQ for any Shopify brand looking to optimize conversions and drive sales.

Using PDQ in our Shopify store has revolutionized how we offer shipping options and pickup points to our customers at Keds.
Its easy integration and user-friendly interface have helped us make our delivery options really clear and easy.
Thanks to PDQ, our customers enjoy a seamless shopping experience with clear, accessible shipping information,
directly impacting our repeat business positively.
We highly recommend PDQ to any Shopify retailer! It’s great software but also the team is great to work with.

As the founder of a menswear brand, I'm always looking for innovative solutions to improve our operations and customer satisfaction. Simply said, PDQ has been a game-changer for our e-commerce activity.

PDQ seamlessly integrated into our system, thanks to their exceptional service. The setup process was effortless, transitioning from demo to live in just 48 hours.

PDQ has had a major impact on our shipping. Their dynamic pricing strategy increased our shipping revenue and reduced customer inquiries by roughly 15%. This proactive approach reduced the workload on our customer service team.

Additionally, PDQ's data improved our discussions with our 3PL, leading to better decisions and efficiency.

PDQ's customer support is highly responsive and accessible, providing quick and effective solutions to any questions we have.

Most importantly, PDQ's implementation has significantly increased our shipping revenue. It provides us with more control and flexibility in our shipping and checkout process.

In conclusion, PDQ has streamlined our operations, improved customer satisfaction, and boosted our bottom line. I highly recommend PDQ to any e-commerce business.

We love PDQ! Their service, support, and communication are truly "software WITH a service."

Not only did they increase conversion amongst our first-time customers (which used to be our highest ‘abandoned’ segment), but also helped us make use of priority shipping to capture additional revenues. We’re seeing higher conversion rates than ever, in large part due to PDQ’s product page delivery promise.

We’re thrilled we decided to work with PrettyDamnQuick. Love these guys!

We can’t recommend PDQ enough. We were looking for a way to level up delivery and really up our delivery experience.

The PDQ team dialed up our revenues in a few different ways. Possibly the most impactful was enabling express shipping to our California customers, then helping us make that express option more desirable to increase its selection. California is our biggest and most loyal customer segment and they absolutely love getting their goods super-quickly. The effect this had on our shipping profits has been huge.

Lastly, PDQ helped us connect our store to show UPS access points in our checkout, enabling us to offer a pickup option to customers instead of shipping to their doorstep. Some of our customers really love this.

All in all, it’s a no-brainer. If you have a chance to work with them, do it. Thanks guys!

PrettyDamnQuick has been a godsend for our team. We found PDQ at a time when we were migrating our website to Shopify. We really needed a checkout tool to get control over our delivery options and get the best conversion rate for the new Shopify setup.

We particularly love how PDQ helps us get around some limiting Shopify defaults. For example, PDQ prevents Shopify from duplicating shipping prices together from multiple locations, which was confusing customers and losing us sales. PDQ also makes in-store pickup available to local orders, even for multi-origin shipments which our customers love.

It’s also great for setting up live carrier rates with special pricing rules. The rules depend on things like specific orders and/or shipping locations. We were amazed at how quickly they turned something really complicated into a plan and system that’s simple for our team to manage. And it’s pretty amazing how now each customer gets highly personalized shipping pricing.

We value the PDQ partnership and couldn’t be more impressed with PrettyDamnQuick’s can-do approach and their amazing support team. We’d recommend them to any eCommerce business looking to transform profitability while scaling with confidence.