PrettyDamnQuick (PDQ)

We have loved working with PrettyDamnQuick!

When shipping perishable cookie dough, on-time deliveries are crucial to success. The app integrates well with our customer-enabled shipping calendar function and makes fulfillment easy and seamless for the team.

The PDQ team is easy to reach, helpful, efficient, and always there if we have questions. They helped us set up all of our packaging options and made sure we were functioning without issue!

I would definitely recommend PDQ.

PrettyDamnQuick has been a major upgrade for our fulfillment process and customer experience! We used ShipStation previously and were disappointed with the lack of functionality and customer service. The team at PDQ continues to go above and beyond to support our team with day to day operations and special requests for additional features - manifest tools, customs documentation, checkout, Gorgias and Slack integrations. Looking forward to continued advancements and partnership with the PDQ team!

PrettyDamnQuick is a major boost to our eCommerce operation. The app gives us a crucial layer of visibility and flexibility and complements our 3PL really well. The integration is seamless and it gives us much more value from our 3PL (Rakuten) with features like real-time post-shipment tracking, seamless handling of our pre-orders, and more.. We couldn't be happier with PrettyDamnQuick both app and team. If you work with a 3PL, try it, it’ll add peace of mind and show you where to optimize very quickly.

I can say with complete confidence that PDQ will provide the best experience possible for both your customers and your fulfillment team. Thanks to their partnership with our 3PLs, we’ve reduced backorders by a lot, increased upsales and overall customer conversion rates. Using their Verify screen, we’ve been able to save a lot of money and aggravation by preventing all sorts of order issues. Their powerful but easy to use rules and automations engine frees up lots of time and cost. Simply put, since we started using PDQ our business has grown significantly but our staff, costs and workload have not.

Our switch to PrettyDamnQuick was one of the best decisions we ever made! Our previous shipping app was inefficient and holding us back, and customers were getting frustrated.

With PDQ’s rapid workflows, exceptional management, and countless shipping options, we’ve saved hours of time and manpower, lowered costs, and increased our shipping revenues dramatically.

What’s more, the PDQ team is always available, professional, hands-on, and dedicated to ensuring every order is profitable and that every customer is as happy as possible. PDQ also made it easy to provide a bespoke experience to influencers who sample our products and are key to our customer acquisition.

I highly recommend signing up with PDQ.

PrettyDamnQuick is a major upgrade from our previous tools. All of our delivery options are in one place and we use PDQ's automations to save hours of work per week (which is huge for our small-but-growing team). We ship wine all over the country and when it comes to local delivery in NYC, PDQ has integrated seamlessly with our courier's platform to provide our customers the best experience possible. New features are added every 2-3 weeks that are easy to pick-up and immediately implement. Additionally, PrettyDamnQuick has the best support team that is always willing to develop and customize to our needs. We highly recommend PrettyDamnQuick for any business looking to tremendously streamline their shipping processes!

PDQ has allowed us to grow our fulfillment capacity over the past few months while maintaining the same headcount. Without it, we would require more manpower, more oversight, and more messy manual solutions. Additionally, PDQ is one of the only software solutions I’ve used that complements a great product with even better customer service. Their team is dedicated to making the best product possible, and works hand in hand with our operations to ensure everyone is trained, and that added functionality is folded as needed. Good automation platforms are always helpful, but everyone forgets it needs a layer of human support to ensure the tool is working the way it should, and reacts nimbly to roadblocks. PDQ puts the Service in SaaS.

Even though we were founded more than 40 years ago, we continue to be growth-minded and look to technology to continually enhance the customer experience for our luxury fashion brand.

We found the PrettyDamnQuick team and technology to be second to none. Since moving to PDQ we’ve seen all of our key metrics improve. They have been a true partner every step of the way: their expertise extends itself to every part of the fulfillment process. No matter what we need, they have been able to provide a single-source solution that enables us to scale as seamlessly as possible.

With PDQ, you're getting a powerful, cohesive platform from checkout to delivery, plus you’re partnering with an expert company with an unparalleled approach to service.

Love the team and the product!

If you only try one tool for eCommerce delivery, make it PrettyDamnQuick (PDQ). We have searched long and hard for software that can handle fulfillment in multiple locations. Because we deal with live inventory (i.e., plants), we often change order fulfillment locations. PDQ is the only software that can handle the dynamic changing of fulfillment locations. With PrettyDamnQuick’s split-order feature, it makes it a breeze- keeping track of inventory and even notifying customers ahead of time. Additionally, they added custom features that allow us to print out custom labels and brochures for each order. PDQ is very receptive to suggestions and quick to respond to issues or questions. Working with them has been a pleasure, and I look forward to growing together! We can’t recommend PrettyDamnQuick enough- they have been incredible to work with and indispensable as we scale our business.

Really excited to be able to share how much we love PrettyDamnQuick! They’ve gone above and beyond, helping us set up the ideal checkout experience with the perfect delivery methods for our shoppers, and making sure we understand how it all works.

This app made a huge difference in our shopper’s experience by communicating clear delivery times. Our bread is shipped fresh so the delivery experience is crucial for getting repeat orders.

With PDQ’s customized delivery options for different zones, times of day, and fulfillment capabilities (each with clear arrival dates), our checkout conversion has really soared. And our customers really love it, we’re seeing happier customers returning more often.

With PDQ’s help and expertise, we’ve made small changes that have brought huge results. Now we can really stand behind our delivery promise with complete confidence that every customer will be so satisfied with their delivery experience.