Reviews (4,207)

Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a strong all‑in‑one tool for popups, email, and SMS that grows lists and drives sales. Many report big increases in signups and revenue from popups, abandoned cart emails, and automated flows. They like the intuitive interface, targeting options, and clear analytics, plus seamless Shopify integration and connections to other email tools. Support and onboarding are frequently praised, and pricing is seen as reasonable for smaller businesses.

June 9, 2021

I feel excited whenever I get an email from privy showing my email sign-ups! It's easy to use with lots of helpful options and features.

Infinite Soul Creations
United States
3 months using the app
June 14, 2021

Such an amazing app. Easy and fun to use. Helps grow our email list, convert, and cart recovery. A must-have for ecommerce.

BellaChel Jeweler
United States
21 days using the app
July 16, 2021

I have been using this app for 3 days now and I have already generated more sales from the emails I have sent out with this app than I have with any other app I've used in the past. I love this app and plan to keep using it.

Aaliyah Ashanti
United States
3 days using the app
July 23, 2021

I used this app for email and pop ups on my site. It's been really useful and it's easy to use. I love this app

REBEL PLUSH BOUTIQUE
United States
About 1 year using the app
August 31, 2021

The app is fine but I wish they gave more support and on going help with flow emails and texts. They leave you to your self after paying unfortunately.

Guys Remember Club
United States
2 months using the app
September 27, 2021

Great app and excellent onboarding and support that is a huge help with conversions and email. We were up and running fast and are looking forward to seeing the benefits on our store.

YeboBox
United Kingdom
9 days using the app
October 15, 2021

Just did my onboarding with Andrew and he's fantastic! Super helpful and definitely wants to get his customers set up for success!

The Watch Edit
United States
About 2 months using the app
November 9, 2021

This is the best app! I love hands on attention and they will get on calls with you and setup videos. You can text and email them anytime for help no other app gives this much attention

Skin City Beauty 101
United States
10 days using the app
December 4, 2021

I have tried a few other email platforms and Privy by far is the best one that I have used. Love this app.

Pampered Soaps
United States
About 1 month using the app
December 24, 2021

There are a lot of great features that help out with your business including emails, conversions, and tracking.

ShopEzeFashionn
United States
Over 1 year using the app