Reviews (111)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably drives upsell and add‑on revenue by letting customers add compatible accessories directly from product pages. They like the subtle, integrated display that reduces questions and emails while enabling bundles and higher‑margin alternatives. Setup is described as quick and straightforward, with bulk import for large catalogs. Support is consistently praised as fast, proactive, and willing to customize styling and features.

Edited September 2, 2015

update:
there was a minor issue with the app that was fixed within a few minutes, great support, definitely recommended, a must-have for us

This is a must have app, it's easy to set up, works right away and easy to use

In short you should pick a collection and then add accessories to everything in that collection ,

such as if in collection bread, offer butter jam and a toaster

if you need something more specific you can tailor change one product at a time, such as "if customer is buying something i make terrible profit on, suggest similar product with better profit"

I'm in awe of the price it can't really be just 75c a month but i see no hidden charges anywhere, if they can get 100,000 stores at that price though they have it made

please support this app it will not let you down but it will take some time to set up your recommendations if you have a large store like us, small stores will see immediate payoff, try it

Low Carb Canada
Canada
About 2 months using the app
Edited October 10, 2018

Awesome app! We use it on quite a few of our products.

The support is top notch! Got back to us the same day.

Definitely recommend this app to anyone!

Amish Baskets
United States
About 2 years using the app
April 17, 2020

I've been using this app for years. Tech support is amazing too! One of my custom codes had a little glitch with this app, but tech support was on it quickly. No issues.

Levō
United States
Over 3 years using the app
Edited May 11, 2023

Fast response time, superior customer service, and near-infinite patience sussing out technical issues. We are very happy with W3 and the service and support they provide.

ShoeNami
United States
Over 3 years using the app
November 10, 2019

Easy to use, simple interface for the user to add additional products to their basket, and absolutely first rate support from the W3 support centre to get the app working with our theme. We are a small web agency and we love this app and have used it on a number of our clients' websites. 5stars!

jonnymoore
United Kingdom
2 days using the app
March 3, 2020

The app is incredible and the customer service is even better! They helped with editing the style but after I realized that editing it would not make the mobile view look good they jumped right in and cleaned it all up for me. This app works like a charm and the support is second to none. Thanks!

AMERICAN FENCE SUPPLY INC
United States
1 day using the app
October 21, 2025

Great customer service and the app works very well. Highly recommend!

Tesa Babe
United States
Over 6 years using the app
Edited January 28, 2025

Good app for accessories, good support

OTOO
Belgium
About 1 year using the app
W3trends replied January 22, 2025

Hello, and thank you for your feedback.

I cannot find any tickets associated with this issue. You can reach out to support by selecting the "get support" option on your apps and sales channels page in your store, or you may send an email to support@w3trends.com, and we will gladly assist you in resolving this matter.

We look forward to hearing from you.

November 15, 2023

Just want to say that this app is absolutely outstanding and the support from customer service is truly outstanding. Thanks for all your help

Magic Wand Original UK
Jersey
4 days using the app
October 26, 2022

L'application fonctionne très bien, c'est parfait pour mettre en évidence les produits connexes que vos clients pourraient avoir besoin. Ce n'est pas qu'une question d'upselling mais aussi de réduire les frustration de clients qui eux veulent que les produits complémentaire leur soient offert pour éviter des commandes et livraisons multiples. L'équipe de support est excessivement réactif :-) Je recommande fortement.

Voxel Factory
Canada
Almost 5 years using the app