Reviews (18)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
May 2, 2024

Easy to use and extremely great support! We had a few issues because we're using a vintage theme but Jeffrey fixed everything for us right away.

Upton
United States
6 days using the app
December 13, 2023

Excellent customer service, excellent app. I and a small problem and it was fixed very quickly. Thank you Jeffery for all your help

Michelle's Attic Treasures Gift & Thrift
United States
About 19 hours using the app
September 2, 2025

Fantastisk system! Vi havde længe ledt efter et nyt auktionssystem, for vores daværende system var blevet forældet.
Vi prøvede flere forskellige udbydere, indtil vi fandt Auction Pro.
Auction Pro er brugervenligt og ekstremt funktionelt. Derudover er kundeservice og assistance helt ekstraordinært!

Jeg vil anbefale Auction Pro til alle!

DJURHUUS-AUCTIONS
Denmark
4 months using the app
April 30, 2025

We had to develop a German-language website for a charity auction and searched a long time for a suitable app. "Auction Pro" was the only suitable option, and it turned out to be a lucky find. Very well integrated into the Shopify platform, it was easy to work with and to create the individual objects and adapt all pages and templates to the design of the client's organization. We were even able to localize all relevant text into German – even though the app doesn't officially supply a German translation.

The best part was the excellent support from Jeffrey Quach, who helped with our inquiries within a very short time and even integrated some special requests into the app. That's not something you'd expect – and given the low price, it's a truly great service.
One of the best experiences in a long time, highly recommended. We are completely satisfied with the implementation process and the results.

Louri Art Shop
Germany
15 days using the app
June 21, 2024

Just downloaded and seems to work fine. The tech support is 6-stars. They have been wonderful helping with setup.

KISS Haven
United States
23 days using the app
January 14, 2025

We needed help integrating and displaying some elements in our new theme after installing the app. Jeffrey was incredibly quick to get back to us via email and resolved all of our questions and issues! We are really pleased with this support and are happy that the app is running flawlessly with our new theme. High praise for the work and the really excellent support - 5 stars!

bringts.ch
Switzerland
4 months using the app
May 31, 2022

I installed the app, which worked fine, but the app produced several errors and did not work, which I forwarded to the developers with screenshots.
I deleted the app and gave it a bad rating because I didn't receive a response from support even after 5 days - that's not right! I've always had the experience that you have to adjust apps and contact support, which has always worked so far - but no response at all is not okay.

Hispania24
Spain
5 days using the app
EngineLaser replied May 31, 2022

Hi,

Customer support never received any emails on your behalf. There was never any contact with the merchant to fix any of the mentioned issues. We aim to provide world-class customer service and have had a great reputation in doing so. It's unfortunate you had a negative experience and we would be glad to help you with any issues you are unsatisfied with. Please reach out to support@enginelaser.com to resolve any issues.

Thank you

May 31, 2023

Ứng dụng rất đơn giản và dễ sử dụng, đơn giản và dễ sử dụng nhất trong các ứng dụng đấu giá tôi từng thử qua. Giao diện cũng thân thiện và đẹp. Tuy nhiên có 1 vài chức năng mà đấu giá cần thiết chưa có, hy vọng sẽ sớm update trong thời gian tới. Thanks Team.

INFINI.Tee
Vietnam
4 minutes using the app