PC ‑ Custom Product Options

PC ‑ Custom Product Options

Reviews (1,175)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for selling highly customized products without hitting Shopify’s variant limits. They use it for personalized text, complex option sets, conditional logic, and extra charges for premium choices. It’s described as easy to set up, with reusable option sets that save time. Long‑term merchants call it a game changer, and many praise the fast, friendly support for resolving theme conflicts and custom rules.

February 27, 2025

I've been using PC-Product options for close to 10 years i believe and they have always been extremely quick with helping me out! The platform is very universal and easy to use for a good price espacially considering you can add an upcharge to any option! Thank you!

LB new
United States
5 days using the app
Product Customizer replied March 13, 2025

Thank you for the excellent review!

July 1, 2024

ALL Shopify users,

HORRIBLE! and SACAM

Been with them for 8 years and they started an $99 for a plan (no other app as at that point)

They switched for a $24 a plan (Not idea how long ago) Most likely years ago....

Never told our company, been charging us $99 a month for 8 years when they have a plan (That we use for $24) We are not in the business of watching is an app changed a plan for a fraction...If you are a customer since they started, is just common sense to let us know.

They agree to return $300 ... make the math at $99 a month for 7-8 years... NOPE

No one will answer just someone called AMAN, no phone calls, no managers NOTHING.

After a month of e mails back and forth they just charge again $99 on June 27th.

No solution.

And actually, the app is not even working on my website that's been 11 years in business.

DO NOT GET THIS APP

Plenty of others more reliable.

Amanda from Shopsabs2b.com

You can e mail me if you want to see all e mails with AMAN with NO solution and Thousands of $ to them.

ceo@shopabs2b.com

Thank you guys and e mail me.

ABS2B FITNESS APPAREL
United States
Over 8 years using the app
Product Customizer replied July 2, 2024

Hi Amanda,

We truly regret any frustration you’ve experienced and apologize for the misunderstanding regarding your subscription plan. You were charged according to the original plan you selected, and we only recently lowered our plan prices. The recent charge happened because the subscription change was not fully completed, and we didn't receive further instructions on how you'd like to proceed, despite our multiple attempts to assist you.

We're pleased to inform you that the last charge has been refunded today. Our support team has reached out to you again to schedule a call to resolve this matter, and we're looking forward to your response.

Thank you for your patience, and we’re committed to finding a solution that works for you.

Warm regards,
The Support Team

March 13, 2024

lovely customer service by deepanjoy helped me with everything i needed

Auroratots
United Kingdom
About 4 hours using the app
Product Customizer replied March 15, 2024

Hi Auroratots,

We are thrilled to read such positive feedback about our team. We take great pride in providing the best customer support possible, and Deepanjoy always lives up to our high standards. Thanks again, and please always feel free to reach out to us!

December 18, 2014

Nice, simple to use app. Kim was very helpful.

Powerhouse Design
United States
About 1 year using the app
May 19, 2014

Great way to add custom fields to your website!!!

Designed to Shine
United States
About 2 months using the app
March 17, 2017

Setup was simple and support was flawless! Thank you guys so much!

Efavormart New
United States
About 2 months using the app
June 8, 2015

Great customer service! Always a quick response and willingness to help!

Sew Southern Designs
United States
8 days using the app
April 25, 2016

great cust service and support. app works exactly the way I hoped it would.

Dog Vanity
United States
5 months using the app
Edited January 13, 2017

Great support from Ryan this week on helping me set up my options. Definately recommend this app!!!

Suited Booted
Canada
2 months using the app
January 14, 2022

Thank you, Sheniel G. for the setup help. Great support. Hoping the app works as well as the support.

Nation Athletics Bjj
United States
36 minutes using the app
Product Customizer replied January 15, 2022

Hello to our friends from Nation Athletics Bjj

We are happy you had such a great experience! Thank you for leaving this awesome review. We are so glad to learn that Sheniel was able to assist you with the setup. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team