PC ‑ Custom Product Options

PC ‑ Custom Product Options

Reviews (1,177)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for selling highly customized products without hitting Shopify’s variant limits. They use it for personalized text, complex option sets, conditional logic, and extra charges for premium choices. It’s described as easy to set up, with reusable option sets that save time. Long‑term merchants call it a game changer, and many praise the fast, friendly support for resolving theme conflicts and custom rules.

September 1, 2025

Great option for shopify stores and wonderful customer service! I was having issues getting the options to show up and they helped me within 10 minutes on a holiday!!

Fandom Gifting
United States
About 1 month using the app
Product Customizer replied September 3, 2025

Thank you for sharing your experience! We’re so glad our team could help you quickly — even on a weekends. Your support means a lot to us!

August 29, 2025

The files are not visible. I can't see the changes I made and I'm having a hard time.

Wedingfavorsshop
United States
4 days using the app
Product Customizer replied January 26, 2026

Thanks for your feedback. We couldn’t find any support request from you regarding this issue. In most cases, file visibility problems are caused by theme-related issue. If you reach out to our support team, we’ll be happy to check this for you and help resolve it as quickly as possible.

April 8, 2025

Fantastic support, no waiting time and immediate response. Cristal helped me with all my wishes and implemented them right away. Thank you, Cristal!

Studio Clair
Germany
About 24 hours using the app
Product Customizer replied April 25, 2025

Thank you for your wonderful feedback! We're so glad to hear that you had a great experience with our support team. Cristal will be thrilled to know she could help you so quickly and meet all your needs right away.

November 8, 2024

Deepanjoy provided a great demo for me and answered all of my questions. Thank you very much for your help.

My Store
United Kingdom
About 15 hours using the app
Product Customizer replied November 19, 2024

Hi My Store,

Thank you for sharing your experience! We're so glad Deepanjoy's demo was helpful and that he could answer all your questions. Let us know if there's anything else we can assist you with!

We appreciate your support!

November 6, 2024

yall just make it too hard to put the variant options there...and the variant otptions arent even working on the theme...usually we suppose to go to apps embeded and turn this on to work..but the app isnt even there.

Huoroi
Australia
2 days using the app
Product Customizer replied November 19, 2024

Hi Huoroi,

Thank you for reaching out and sharing your experience with us. We’re sorry to hear that you’ve had trouble with the variant options and the app’s integration into your theme.

It seems there was some confusion regarding the setup, and we sincerely apologize for any inconvenience caused. We’ve tried to assist but haven’t received a reply, so we’re still here to help get everything running smoothly.

If you’d like, please reach out again and our team will be more than happy to walk you through the process and ensure the variant options are properly configured.

Thank you for your understanding, and we look forward to hearing from you soon!

Best regards,
The Support Team

August 18, 2024

Deep was so helpful with getting me exactly what I needed for my product option. The process was seamless. I'd recommend this app to others.

Talia Addie
United States
About 17 hours using the app
Product Customizer replied August 22, 2024

Hi Talia Addie,

Thank you for your review! We're delighted to hear that our team member Deep was able to assist you effectively. We appreciate your recommendation and are glad to have met your needs.

Thanks for your support!

July 22, 2024

The customer service chat is great. The agent i was chatting with, Deepanjoy, understood my concerns and they solved all of my problems very quickly

Suite Cuisine
United States
42 minutes using the app
Product Customizer replied July 25, 2024

Hi Suite Cuisine,

Thank you for your review! We're thrilled to hear that our team member Deepanjoy was able to understand your concerns and resolve your problems quickly.

We're committed to providing excellent customer service and appreciate your support!

June 17, 2024

Aman was extremely helpful and knowledgeable. He actually took the time to place the upload file button for me on all my customizable products!

Attitudes and Gratitudes
United States
About 14 hours using the app
Product Customizer replied June 19, 2024

Hi Attitudes and Gratitudes,

Thank you for your feedback! We’re glad to hear Aman was able to help with adding the upload file button to all your product pages. Personalized assistance like this is a key part of our customer service.

We appreciate your support!

May 9, 2024

Highly recommend. The customer service is incredible and goes above and beyond to help!

So Good Kombucha
United Kingdom
Almost 3 years using the app
Product Customizer replied May 13, 2024

Hi So Good Kombucha,

Thank you for your review! We're delighted to hear that our customer service team has gone above and beyond to assist you. Providing exceptional service is our top priority, and we truly appreciate your feedback!

April 15, 2024

Downloaded today, and had my first product option displaying on my website within minutes. Super user friendly. I needed assistance from the team and they answered within a minute and are super friendly and fixed the issue. 10/10 recommend.

Jagger and Friends
New Zealand
About 1 hour using the app
Product Customizer replied April 17, 2024

Hi Jagger and Friends,

Thanks for the 5 star review! We're thrilled that you would recommend our app to other merchants. Thank you for also recognizing the quality of our customer support team, we are always striving to go above and beyond for our merchants. Thanks again!