PC ‑ Custom Product Options

Hi Custom Shinz,

Thank you for your feedback! We're thrilled to hear that you had a great experience with our customer service. Providing excellent support is our top priority!

We appreciate your support!

Hi ZANATELLA,

Thank you for your feedback! We’re thrilled to hear that our representative provided you with valuable insights and addressed all your questions effectively.

Thank you for choosing our app!

Hi Volksfeesten Moorsel,

Thank you for your feedback! We're glad to hear that you found our support informative and prompt. Providing timely and helpful assistance is a top priority for us.

Thanks for being a valued user!

Hi Abstract Orlando,

Thank you for your review! We're thrilled to hear that our app has enhanced your customer experience. Your satisfaction is our top priority, and we're glad to make a positive difference. Thanks for sharing!

Hi Belle Via,

Thank you for the kind words! We're so thrilled to hear that you had a great experience with our team. We're always here to assist!

Hola Mairal,

Gracias por reconocer a Aman. Es un excelente miembro de nuestro equipo y siempre va más allá por nuestros comerciantes. ¡Saludos y feliz venta!

Hello DNellyDesign,

Vielen Dank, dass Sie diese großartige Bewertung hinterlassen haben. Es ist immer schön zu hören, dass wir Ihnen schnell bei der Einrichtung Ihrer App helfen konnten! Wir sind hier, um zu helfen.

The Product Options & Customizer Support Team

Hello to our friends at Beau Paris

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Aman was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

Hola a nuestros amigos de PerfumeriaEau

Muchas gracias por dejarnos este comentario. Este es Pushpesh, el administrador de éxito del cliente con personalizador de productos.

Quiero extender mis más sinceras disculpas por la experiencia negativa que tuvo con Product Cusomizer. Nuestra aplicación está siendo utilizada por muchos comerciantes y les ha funcionado muy bien a la mayoría de ellos. Instalaste la aplicación, dejaste una reseña negativa y luego la desinstalaste en un lapso de 7 minutos sin siquiera contactar al soporte para obtener ayuda. Si nos hubiera enviado una solicitud de ayuda, nos hubiera encantado resolverlo por usted. Si está dispuesto a probar nuestra aplicación nuevamente, hágamelo saber y personalmente me ocuparé de su caso. Espero sinceramente que nos dé otra oportunidad de hacerlo bien para su tienda.

Ofrecemos soporte de chat en vivo las 24 horas, de lunes a viernes. Comuníquese con nosotros a través de la función de chat en vivo en la aplicación y le responderemos en minutos para resolver cualquier problema que pueda tener. También nos encanta ofrecer llamadas gratuitas para compartir pantalla en vivo a todos nuestros valiosos clientes donde podemos ayudar a resolver los problemas. Trabajamos arduamente para asegurarnos de que todos los comerciantes que usan nuestra aplicación tengan una experiencia A+.

Saludos,
Pushpesh y el equipo de soporte del personalizador de productos

Hello to our friends at Diamond Painting - Das Original!

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Product Customizer.

95% of the time, our app normally integrates with Pagefly without any issues - we’ve worked closely with Pagefly to accomplish this - but we’re sorry your particular Shopify store theme did not. I am very sorry this happened. Had you reached out to our support (live chat, email, or live screenshare), we would have fixed this immediately. If you are still interested in trying out our app, please let me know and I will get our best developers to help you get this right.

We offer 24-hr live chat support, Monday through Friday (plus live support during many hours each weekend). Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing.

We also love to offer complimentary live screen-share calls to all our valued clients where we can talk you through the whole process and make double-sure our app is playing well with your theme. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us another chance to get it right for your store.

Regards,
Pushpesh & the Product Customizer Support Team