PC ‑ Custom Product Options

PC ‑ Custom Product Options

Reviews (1,178)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for selling highly customized products without hitting Shopify’s variant limits. They use it for personalized text, complex option sets, conditional logic, and extra charges for premium choices. It’s described as easy to set up, with reusable option sets that save time. Long‑term merchants call it a game changer, and many praise the fast, friendly support for resolving theme conflicts and custom rules.

April 25, 2025

Great tool for collecting additional properties for customers. Support is very prompt and friendly.

FLOPTROPICA
Australia
9 months using the app
Product Customizer replied May 1, 2025

Thank you for the wonderful review! We're glad to hear the app is working well for you and that you had a great experience with our support team. Don't hesitate to reach out if you ever need anything!

April 3, 2025

Very responsive and was able to help me get this set up for my store. Definitely recommend!

Simply the Best by Nicole
United States
Over 1 year using the app
Product Customizer replied April 25, 2025

Thank you so much for the review! We're glad we could help get everything set up smoothly for your store. We truly appreciate the recommendation and are always here if you need further assistance.

March 12, 2025

The support team was super responsive and helpful when I reached out with a technical issue. The problem was solved promptly and professionally.

Poppington's Gourmet Popcorn
United States
Over 10 years using the app
Product Customizer replied April 7, 2025

Thanks for the review! Our support prides itself on providing excellent support, we are pleased that they were able to resolve your issue quickly.

March 9, 2025

I would rate them 10-stars. The best customer service. even at midnight they were promptly up there resolving a query I had at midnight. Fast resolution. Excellent customer service.

www.barfindia.com
India
About 1 month using the app
Product Customizer replied April 7, 2025

Thanks for the review! We are ecstatic that our support team provided you with an excellent experience.

February 27, 2025

I was having an issue with one of the options I was using for my products so I opened a chat in the app and Shev helped me resolve it. Super helpful and quick to respond!

Holy Cow Leather & Goods
United States
Over 4 years using the app
Product Customizer replied March 6, 2025

Thanks for the review! We are pleased your issue was resolved quickly by Shevaughn.

February 4, 2025

I just spent some time chatting with Shevaugn and he was fabulous. He was very gracious about allowing me to check out other apps that may work better for me. After researching it, I decided to use thier app. I loved the personal service and there was not wait time to get help. Thank you, this is a great aapp.

PickleballDinkDinkSmash.com
United States
About 2 years using the app
Product Customizer replied February 19, 2025

Thanks for the review! We are pleased that Shevaughn provided you with white glove support.

February 1, 2025

Excellent support. I had upgraded my store theme and the Customizer was not working. Within minutes, I was speaking with Customer Service and they resolved the problem!

Excellent add-on!

Custom Crafting Alliance, LLC
United States
3 months using the app
Product Customizer replied February 19, 2025

Thanks for the review! Upgrading your theme can be tricky, but I'm happy our support team helped you through the process.

January 17, 2025

Really helpful team. Quick response and ready to assist whenever needed. Deep (from the team) even went beyond what was just needed and give me a few other helpful suggestions too. He was eager to get my problem solved and hopped on to a call twice within the same day. Thank you Deep and product options teams!

Getspexy
India
Over 5 years using the app
Product Customizer replied February 19, 2025

Thank you for your wonderful review! Our team takes great pride in offering exceptional support to our users, and Deep is just one of our many rockstars.

January 15, 2025

Had a couple of slight integration issues, messaged support and they helped out immediately! Thanks for all the help!

Flexscreen Canada
United States
29 days using the app
Product Customizer replied January 16, 2025

Hi Flexscreen Canada,

Thank you for your feedback! We’re glad our support team could assist you right away with the integration issues.

Thanks for choosing Product Customizer!

January 3, 2025

Great customer service.
My store stopped working with the Customizer App. I contacted customer services and was told it was because the theme I was using was old and had become un-supported.
I was guided towards new themes that would work.
I have updated my store and everything is good again. Shevaughn was very helpful and guided me through the whole process.

Black Sheep Design
United Kingdom
Over 8 years using the app
Product Customizer replied January 16, 2025

Hi Black Sheep Design,

Thank you for your feedback! We’re glad Shevaughn was able to guide you through updating your theme and getting everything back on track.

We appreciate your trust in our app and support team!