PC ‑ Custom Product Options
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Reviews (1,176)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is excellent for selling highly customized products without hitting Shopify’s variant limits. They use it for personalized text, complex option sets, conditional logic, and extra charges for premium choices. It’s described as easy to set up, with reusable option sets that save time. Long‑term merchants call it a game changer, and many praise the fast, friendly support for resolving theme conflicts and custom rules.
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Excellent customer service was so helpful, and got me on the right track he was so patient with me, i will for sure ask for him again it meant so much to me to have his help... thank you
Hi there I Sew Jo,
We appreciate hearing that you had excellent customer support for setting up your app. Thank you for taking the time to acknowledge the support with this review. We are here to help when you need it!
The Product Options & Customizer Support Team
We had an issue with the coding in some of the themed sections in the app, and Shevaughn was able to help us get it figured out and corrected! He was fast and effective with every response! I wouldn't have been able to figure it out without their help!
Greetings SportingStyle,
Thank you for reaching out to our support team when you needed assistance with the coding in your theme. Shevaughn is a great resource to quickly identify and solve problems experienced and we are glad you got to utilize his support. Let us know if you need anything!
The Product Options and Customizer support team
Fantastic app. Works as intended and without error. Whenever I had an issue, their customer support team was incredibly prompt, fast, and extremely helpful -- truly support so good I've never seen it this good before. Fantastic app!
Hello Olson Photography,
We appreciate this great review you provided for Product Customizer! Our team does a great job of assisting merchants such as yourself with anything that you need for your app. Thanks again for commending our support team.
The Product Options & Customizer support team
We've just started using the Product Options & Customizer app, but so far it has done everything we've needed!
As an added bonus, the support team has been very responsive and has helped our non-techie team get things up and running smoohtly.
Hi there Crafted Tales,
Thanks for taking the time to leave us this 5-star review! We appreciate that you acknowledged not only the application, but the responsiveness of the support team as well. We strive to provide the best support resources possible. Reach out anytime you need us!
The Product Options & Customizer support team
My problem was fixed right away, I have always received great customer service!
Hello Garon Brothers Promotional,
Thanks for leaving this 5-star review. It is great that Shevaughn was able to assist you with your setup! Don't hesitate to reach out if you need anything else.
The Product Options and Customizer support team
Their app is great. Customer service and support line even better!
Greetings Truphae,
Thank you for taking the time to give us this great review! We love that you reached out and received the help you needed to set up your app the way you wanted it. It is great to hear that Product Options and Customizer can benefit your store.
Stephanie and the Customer Support Team
A must have for any Shopify store owner. Opens up new worlds of potential for ordinary products and makes them incredible! Support staff is super friendly and helpful with tech support!
Greetings to you North Rockland Athletics powered by Fleet Fundraising,
We appreciate you leaving this awesome review! We are ecstatic that you can see this app as a must have for store owners around the globe that want to make their ordinary products stand out. We also appreciate that you were able to use our support team to assist you with your technical needs. Product Options & Customizer is perfect for your store!
Stephanie & The Customer Support Team
We are on the basic plan. It is great. Good customer support. Highly recommended app if you want to have a variety of options on your products.
Hello PhonoLab,
Thank you for your positive review. We are happy that you had good customer support. Product Options & Customizer is perfect for your product offerings.
Stephanie & the Customer Support Team
Best customer service! I had a weird issue and couldn't figure it out no matter what I tried. Their support team stuck with the issue until it was resolved. They're wonderful to work with.
Hi Fancy Pants Boutique by Nancy,
Thank you for your 5-star review. We are glad that Aman was able to apply his help and knowledge to assist you with all of the features you have available. Product Options & Customizer is perfect for your store.
Stephanie & the Customer Support Team
Nice app and one we've used for quite a while now, very annoying though if you have thousands of products and you decide you need to alter or fine tune the variants, instead of simply changing group set you have to do it one by one taking days.
Also, by now for an app of this age, we would had expected conditional logic to had been developed and optional pricing for variants.
Hello!
This is Sean, the Customer Success Manager for Product Customizer. We took over this app from the previous owner :)
You left a negative review for Product Customizer a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)?
We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews.
Please let me know how I can support you and help in return? I appreciate it very much!
-Sean & the Product Customizer Team
