PC ‑ Custom Product Options

PC ‑ Custom Product Options

Reviews (1,176)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for selling highly customized products without hitting Shopify’s variant limits. They use it for personalized text, complex option sets, conditional logic, and extra charges for premium choices. It’s described as easy to set up, with reusable option sets that save time. Long‑term merchants call it a game changer, and many praise the fast, friendly support for resolving theme conflicts and custom rules.

May 24, 2023

Very buggy..several issues with loading, app doesnt work from time to time. No solutions for simple issues.

My Baby Babbles
India
9 months using the app
Product Customizer replied May 25, 2023

Hello to our friends at My Baby Babbles

Thank you very much for leaving us this feedback. This is Tanu, the Customer Success Manager with Product Customizer.

I want to extend my sincerest apologies for the negative experience that you had with our app. I understand your frustration and we are so sorry about what happened here (It is not at all normal with our app.)

We do appreciate your honest feedback, it provides us an opportunity to make things even better for you and other merchants going forward, with that being said we would love the opportunity to work with you to find a solution reach out to us at support@productcustomizer.com

Tanu & The Product Customizer Support Team

September 14, 2021

wonderful software, and great customer service. i had an error in my theme and they fixed it in few minutes.

Summo Sports
United States
Almost 2 years using the app
Product Customizer replied September 15, 2021

Hello to our friends from Summo Sports

Thanks for the awesome review. We work hard to meet customer expectations and we're happy to hear we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

November 15, 2021

Im using the free version and the chat was super helpful! Sheniel was quick and easy to work with. Thank you!

VioletBox Jewelry
United States
4 months using the app
Product Customizer replied November 17, 2021

Hello to our friends from VioletBox Jewelry

We’re pleased that Sheniel was able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

December 2, 2021

Kevon was a great help and sorted my problems out very quickly and was very helpful, I would highly recomend.

THE INDIANA JONES STORE
United Kingdom
About 6 hours using the app
Product Customizer replied December 3, 2021

Hi THE INDIANA JONES STORE,

Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer and we are so glad Kevon was able to assist you :-) We love having you as a customer and are always here to help your Shopify store succeed! We are so glad our team was able to assist you!

-Tanu and The Product Customizer Support Team

March 14, 2022

Customer service is amazing. Always help if we have some issues or even if we want to do some customization.

Bijoun
United States
Over 1 year using the app
Product Customizer replied March 15, 2022

Hello to our friends from Bijoun

Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

December 8, 2022

Excellent app, had an issue for the first time recently and it was promptly fixed! Would definitely recommend

Sheffield Store
United Kingdom
Over 4 years using the app
Product Customizer replied December 9, 2022

Hello to our friends at Sheffield Store

Thank you for the amazing review and the recommendation. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

February 4, 2021

Amazing customer support! They were a life saver with their super fast response and edits. Very useful plugin!

kickstartkids
United States
About 6 years using the app
Product Customizer replied February 4, 2021

Hello to our friends from kickstartkids

Thank you for leaving this awesome review! We are happy that you are satisfied :-) We wish you and your store great success!

-Melissa & the Product Customizer Support Team

April 4, 2022

very good support! they helped me with a setup issue within 10 minutes and the app overall is very easy to use

LCDFIX-Allee
Hungary
About 2 hours using the app
Product Customizer replied April 4, 2022

Hello to our friends at LCDFIX-Allee

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you with the setup issue quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

May 25, 2020

Just great app and awesome support. Solved my problem within a few minutes! I would always choose the app again

Anton&Sophie
Germany
8 months using the app
Product Customizer replied May 25, 2020

Hello friends from Anton&Sophie!

So nice of you to leave us 5 stars here on the Shopify app store! It helps us so much. Glad you like the app and that it helped you -- hope your online store sees huge success!!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

July 19, 2021

Excellent customer service, emails are responded to almost immediately and any issues are resolved very quickly

Made with love by Laurie
United States
Over 1 year using the app
Product Customizer replied July 20, 2021

Hello to our friends from Made with love by Laurie

We are happy we could assist you! Thank you for leaving us this fantastic review! We appreciate you taking the time out to write this!

-Melissa & the Product Customizer Support Team