PC ‑ Custom Product Options

PC ‑ Custom Product Options

Reviews (1,174)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for selling highly customized products without hitting Shopify’s variant limits. They use it for personalized text, complex option sets, conditional logic, and extra charges for premium choices. It’s described as easy to set up, with reusable option sets that save time. Long‑term merchants call it a game changer, and many praise the fast, friendly support for resolving theme conflicts and custom rules.

July 13, 2023

Not Good Customer Service. I have a problem with the theme but I have been waiting for more than 1 week and no one has solved it

Style My Pride
Vietnam
About 3 years using the app
Product Customizer replied July 14, 2023

Hi Style My Pride,

We’re very sorry that it is taking so long to resolve the issue with your theme. This is not representative of the customer service that we intend to provide and we are committed to resolving this for you.

The specific theme that you are using has Ajax components that omits data from the cart. There is a potential fix that we can implement, but we will need to work with your theme developer. We are reaching out to you to coordinate a meeting with your theme developer so that we can jointly determine a resolution for the issue.

Stephanie and the Customer Support Team

March 20, 2022

Not exactly what i want, but it works for now. Not the quickest support, but they will make sure they attend to you. thanks guys.

IF & Co.
United States
Over 7 years using the app
Product Customizer replied March 22, 2022

Hello to our friends at IF & Co.

Thanks for sharing your review with us and the community. We are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! We appreciate the high recommendation.

Tanu & The Product Customizer Support Team

August 7, 2020

Amazing and super easy to use app! Great and fast customer service! will definitely recommend this app to those looking around!!

Quentin's Eurasian Restaurant
Singapore
Over 2 years using the app
Product Customizer replied August 7, 2020

Hello to our friends from Quentin's Eurasian Restaurant

We appreciate you for leaving this AWESOME review! We are happy the app has been helpful to you :-) Thanks as well for the kudos on our customer service. Please don't hesitate to contact us if you have more queries, we are always here to help.

Melissa & The Product Options & Customizer Team

Edited December 2, 2021

Amazing quick service from Aman! Helped us out with an issue we had after we had updated our them and fixed it quickly. Thank you!

The Drifting Bear Co
United Kingdom
Almost 8 years using the app
Product Customizer replied November 11, 2021

Hello to our friends from The Drifting Bear Co

We’re pleased that Kevon was able to help you quickly. Thank you for taking out the time to leave such a wonderful review. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

August 25, 2022

Great support...had a little issue but it was simple and fast to get it fixed. Ultimately not what I was looking for but very good

The Mirror Library
United States
About 2 months using the app
Product Customizer replied August 25, 2022

Hello to our friends at The Mirror Library

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success.

Tanu & The Product Customizer Support Team

November 3, 2022

Shevaughn, was very helpful and able to solve the issues to get our site up and running. Are modifier pricing was not showing up.

Haven Cafe and Bakery
United States
Over 2 years using the app
Product Customizer replied November 8, 2022

Hello to our friends at Haven Cafe and Bakery

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Shevaughn was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

January 25, 2020

This app is working exactly the way we need it to! Customer service is excellent-they had us up and going with this app right away!

Artful Life Designs
United States
10 days using the app
Product Customizer replied January 27, 2020

Hello friends from Artful Life Designs!

SO appreciate the time you took to give this great review! We are pretty proud of both our app and our great customer service! We hope your store is immensely successful! Let us know if there is every any questions or issues -- always here to help :)

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

February 8, 2022

love this app, super helpful with my store. love this app, super helpful with my store. love this app, super helpful with my store.

Jomboy Media
United States
About 6 hours using the app
Product Customizer replied February 9, 2022

Hello to our friends from Jomboy Media

Thank you for this amazing review. We're so happy to hear that you are enjoying Product Customizer. We at Product Customizer go above and beyond to help every merchant and I am glad that we hit the mark for you. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

June 22, 2023

Wow this is the Best app shopify has to offer.Thanks to Nicoz for helping take care of my issues super super fast and professional.

Head 2 Toe Plus
United States
Over 2 years using the app
Product Customizer replied June 26, 2023

Hello to our friends at Head 2 Toe Plus

Thank you for the glowing review. We're thrilled to learn that Nicoz was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Stephanie & The Product Customizer Support Team

April 13, 2022

This app was great! it was exactly what we needed for our store. Definitely recommend. Their CS was efficient and extremely helpful.

shoplumee
Malaysia
About 1 hour using the app
Product Customizer replied April 13, 2022

Hello to our friends from shoplumee

Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team