PC ‑ Custom Product Options

PC ‑ Custom Product Options

Reviews (1,174)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for selling highly customized products without hitting Shopify’s variant limits. They use it for personalized text, complex option sets, conditional logic, and extra charges for premium choices. It’s described as easy to set up, with reusable option sets that save time. Long‑term merchants call it a game changer, and many praise the fast, friendly support for resolving theme conflicts and custom rules.

January 21, 2020

I have a very complicated setup with many custom settings required
The team worked with us to give us exactly what we needed
Highly recommended

TheCameraShop.co.nz
New Zealand
Over 1 year using the app
Product Customizer replied January 22, 2020

Hello friends from TheCameraShop.co.nz!

Thanks for highly recommending our app to others out there! It makes our hard work worthwhile! Glad our support team was extremely helpful to you. Do let us know how else we can support you and TheCameraShop at anytime! :)

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

June 26, 2020

Great service as always, worked with these guys for a while now and always very responsive.
Definately worth investing in this app and team :)

The Wood Look
United Kingdom
7 months using the app
Product Customizer replied June 29, 2020

Hello to our friends from The Wood Look,

Really appreciate the time you took to leave us a great review! Glad our team has always been responsive and got the job done for you! :) Hope The Wood Look strikes it rich online!

Melissa & The Product Options & Customizer Team

November 21, 2022

The app works great and has all the functionalities that we need to add customisation options to our products. Tech support is also excellent.

KOKO ART
United Kingdom
About 5 years using the app
Product Customizer replied November 22, 2022

Hello to our friends at KOKO ART

Thank you for the glowing review. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

October 12, 2022

Great app and great customer service team. Kevon was able to fix an issue with our site immediately and walked me through everything. Thank you!

The Social Dawg
United States
Almost 2 years using the app
Product Customizer replied October 12, 2022

Hello to our friends at The Social Dawg

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Kevon was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

Edited November 15, 2022

Works very well now, and when I had an issue, customer service solved it in 5 minutes! Works better than any other custom add-on app I've tried.

Bloomtown
United Kingdom
About 2 years using the app
Product Customizer replied October 30, 2020

Hello to our friends from Bloomtown,

Thanks for the word on this. Regarding the first issue, with that order that came through with no billing, we'd need to investigate it a bit further. On the second item, it is a normal way the app works with Shopify checkout (which is restricted to app developers). I'll email you from our support team email box.

Thanks for raising these - we will help as much as possible!

- Melissa & The Product Options & Customizer Team

August 13, 2013

Very simple to use, and crucial for my business since I offer lots of color and size options that Shopify can't handle. So glad to have this app!

Dervish
United States
2 months using the app
May 31, 2016

Love this app! Very helpful in allowing our customers to add a custom phrase to their shirts. And the developers are so helpful! Highly reccomend!

Bachette
United States
Over 1 year using the app
August 10, 2019

We use this app to allow customers to upload their files and choose options prior to adding to cart. It works well and support is great. Nice app!

TerraSlate Paper
United States
About 4 years using the app
Product Customizer replied August 19, 2019

Hello friends from TerraSlate Paper!

Thanks so much for leaving us an excellent review. The file upload option is certainly a must-have feature for stores with customized printed products. Happy that it's working well for you. Hope your online outlet for your store is a wild success!

-Sean the Customer Success Manager, & The Product Options and Customizer Support Team

October 1, 2019

Super easy to use, very customizable for each product.
Support staff were extremely helpful in helping me with any queries or adjustments I had.

Little H Creations
New Zealand
23 days using the app
Product Customizer replied October 2, 2019

Hello friends from Little H Creations!

Many thanks for taking the time to give us this 5-star rating. Our team does try hard to respond quickly and implement fixes in real-time. We appreciate your business and hope your store sells millions! :)

-Sean the Customer Success Manager, & The Product Options and Customizer Support Team

August 31, 2020

Get the job done with very easy setup needed. Appreciate the prompt support from the developer, solving the theme-specific issue within an hour.

Phoenix Sweets
Hong Kong SAR
About 12 hours using the app
Product Customizer replied September 1, 2020

Hello to our friends from Phoenix Sweets!

Thank you for leaving this great review here, we really appreciate it! We hope Phoenix Sweets hits it big time online! ;-)

Melissa & The Product Options & Customizer Team