PC ‑ Custom Product Options

PC ‑ Custom Product Options

Reviews (1,174)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for selling highly customized products without hitting Shopify’s variant limits. They use it for personalized text, complex option sets, conditional logic, and extra charges for premium choices. It’s described as easy to set up, with reusable option sets that save time. Long‑term merchants call it a game changer, and many praise the fast, friendly support for resolving theme conflicts and custom rules.

February 12, 2020

Great app! Amazing service!!! Faultless experience
Perfect perfect perfect. It saved me heaps of time and the service has been unbelievable.

What a great app

Prism
Australia
1 day using the app
Product Customizer replied February 12, 2020

Hello friends from Prism!

Thanks for saying our app is GREAT and recommending it to others out there! It makes our hard work worthwhile! Glad our support team did a amazing job for you. Do let us know how else we can support you and Prism at anytime! :)

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

April 1, 2020

Easiest product options app to use, customer service was very responsive via email and they made custom changes for my set-up! Excellent in every way. Thank you

It's Crystalicious®
Australia
Almost 3 years using the app
Product Customizer replied April 1, 2020

Hello friends from It's Crystalicious®!

Appreciate your effort here to leave us a positive note! It means a lot to us! Glad you thought the customer service was responsive -- it's what we strive for every day! Thanks for saying we're "excellent in every way." Here's to a long-term relationship and your It's Crystalicious® store being extra-successful online!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

Edited March 6, 2019

We had an issue which was effecting our ability to upload products, we contacted Product Customizer and they were able to explain and resolve the issue quickly.

Modo Creative
United Kingdom
About 2 years using the app
November 27, 2017

Very functional and easy to use and the customer service was exceptional.
I was able to get a small issue fixed promptly on a Sunday evening.
Highly recommend!

Leatherheadsportsstore
United States
Almost 2 years using the app
September 30, 2015

Seriously a game changer for both of my websites! One of my favorite apps & the customer service is out of this world. Always go above & beyond. Highly recommended!

Lat Lo
United States
4 months using the app
July 19, 2018

Product customizer support has been absolutely amazing. Willing to go above and beyond to write and implement custom code to fit the needs of their customers. 10/10

Luckyleo
United States
Over 2 years using the app
March 22, 2022

QUICK & EASY! I was having an issue with the app working on my online store, I used the chat to get help, and I was assisted immediately and my issue was resolved!

Creative Streams
United States
3 months using the app
Product Customizer replied March 23, 2022

Hello friends at Creative Streams

Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy our support team was able to assist you! We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

November 17, 2021

We have been using this app for a few months now to add more variants onto our products and so far we are extremely happy with it. The aftercare is also exceptional

PJD Guitars
United Kingdom
About 2 months using the app
Product Customizer replied November 17, 2021

Hello, PJD Guitars & Team,

Thanks for your review, we really appreciate it. Glad to know you had a positive happy experience. You can contact us anytime for any app-related support.
We wish PJD Guitars great successes and all the very best!
Cheers! :D

`Harish - Customer Success Team

February 4, 2022

Sheniel provided me with super quick customer service, and I'm happy with this app. It helps me easily offer personalized items, which are essential to my business.

Frankie Print Co
Canada
12 months using the app
Product Customizer replied February 7, 2022

Hello to our friends from Frankie Print Co

Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. Sheniel is the star of our support team and we are delighted to know that she was able to assist you above and beyond the call of duty. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Sheniel, who we know will be delighted to read your comment.

Tanu & The Product Customizer Support Team

January 13, 2014

Excellent App. The support staff is on point and wonderful to deal with, I highly recommend this for people looking to add greater customization to their storefronts.

Adirondack Vapor
United States
About 2 months using the app