PC ‑ Custom Product Options

PC ‑ Custom Product Options

Reviews (1,174)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for selling highly customized products without hitting Shopify’s variant limits. They use it for personalized text, complex option sets, conditional logic, and extra charges for premium choices. It’s described as easy to set up, with reusable option sets that save time. Long‑term merchants call it a game changer, and many praise the fast, friendly support for resolving theme conflicts and custom rules.

February 16, 2024

I love the concept of this app and when it works its great, but its so glitchy!

ShopEleven11Extensions
United States
8 months using the app
January 31, 2024

Great app - meets our needs and also has immediate customer service if needed.

Brian de Staic
Ireland
Over 9 years using the app
Product Customizer replied February 1, 2024

Hi there Brian de Staic,

Thanks for leaving us this 5-star review. We strive to provide the best customer support services for our merchants and we are happy that you got the immediate assistance that you needed. We are here to help anytime!

The Support Team

January 28, 2024

Good support

Einkpads
United States
Over 5 years using the app
Product Customizer replied January 30, 2024

Hi there Einkpads,

Thanks for leaving this review of our support team! We appreciate it.

The Support Team

January 22, 2024

Excellent customer support from Shevaughn.

Designer Bee of New England
United States
Over 9 years using the app
Product Customizer replied January 24, 2024

Hello Designer Bee of New England,

We are happy to hear that Shevaughn gave you great customer support and we appreciate you acknowledging this!

The Support Team

December 8, 2023

This app is amazing and the customer service is OUTSTANDING. Highly recommend!

Kate's
United States
11 days using the app
Product Customizer replied December 11, 2023

Greetings Kate's,

It is great to hear that you had outstanding support services from our team in setting up your app. Thank you for acknowledging this and do not hesitate to reach out again if you need it!

The Support Team

Edited February 13, 2024

Always very helpful and super friendly!

Premier Lacrosse League Shop
United States
Over 2 years using the app
Product Customizer replied October 30, 2023

Hi Premier Lacrosse League Shop.

Thanks for the positive review! Please always feel free to reach out to us!

October 21, 2023

The app is great - just what we needed! Support was also great.

Bath Junkie Houston
United States
2 months using the app
Product Customizer replied October 23, 2023

Hi there Bath Junkie Houston,

Thank you for leaving us this great review! We love to hear that the app is working for you and that our support was able to assist you. We are here if you need us!

The Product Options & Customizer support team

September 29, 2023

"Product Options & Customizer" has been a total game-changer for our Shopify store! It's like having a magic wand for product customization. The customer support team is like having friendly wizards on standby.

Covenant Security Equipment
United States
Almost 6 years using the app
Product Customizer replied October 2, 2023

Hi there Covenant Security Equipment,

What a fantastic review! Thanks for taking the time to point out the magic of Product Options & Customizer as well as the wizards behind the scene. It is great that you are getting the customization you need for your store.

The Product Options & Customizer Support Team

August 3, 2023

I am still learning how to fully use this app. But I have to say the customer support is AWESOME! Once a live person is on, which was quick, it's a live person who jumps right in. No bot making you spin your wheels.

Shevaughn was great and has given top-rate customer service!

Frances Moon
United States
About 1 hour using the app
Product Customizer replied August 7, 2023

Greetings Frances Moon,

Thank you for taking the time to leave such a great review! We are happy that Shevaughn was able to provide awesome, quick service for you. We love it that Product Options & Customizer is benefiting your store and we are here to help with whatever you may need.

Stephanie and the Customer Support Team

August 27, 2025

Really great customer support!

PensaClaro
Spain
2 days using the app
Product Customizer replied October 13, 2025

Thank you so much! We're really glad to hear you had a great experience with our support