Aco ‑ Product Options & Addons
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Working as a charm.
The support team is really helpful and keen to show how to do every single thing.
The only thing can be a bit overwhelming is the HUGE ammount of options they have, but that's really a good thing! Usually you find apps that are really short on features, to try and make you buy a high tier. But this one is really extra-packed on their Middle-Tier (only having 3, one being free)
Really, 100% recommended, It does what it says it does.
The support has since contacted me about the issues I had with their sudden lack of communication and has been extremely helpful and responsive. They explained that they had a holiday along with a weekend. I hope they can send an auto-reply email next time so people don't think they disappeared.
The app is extremely powerful in terms of customization and features. It is a little difficult to set up if you have a complex form that requires calculations and lookup tables, but that is what makes the app so great. They are very helpful in helping get set up. I'm still in the process of finishing my site, but they helped me get 95% working. I just need to do more work on my end and figure out the last 5%.
Great app for the amount it can do and for the price.
Thank you for your detailed feedback! We sincerely apologize for the communication gap and appreciate your understanding regarding the holiday and weekend. Your suggestion for an auto-reply is valuable, and we'll definitely consider implementing it to ensure better communication in the future.
We're glad to hear that you're finding the app powerful and customizable, even with the complexity of your setup. Our team is always here to assist you in getting everything up and running. If you need any more support as you complete the final steps, don't hesitate to reach out.
Thanks for recognizing the value we offer, and we look forward to continuing to support you!
Great customer service and does what it sets out to do. This allows me to get rid of some of the custom coding for custom fields on the site. The POS addon is in beta and still needs a bit of polish, but they're responsive and I expect it to get better every release.
Thank you for your thoughtful review! We're glad to hear that our app is helping you simplify your custom coding needs. We appreciate your feedback on the POS addon, and we're continuously working to improve it. Your support and patience mean a lot to us, and we're confident that future releases will bring even more enhancements. If you ever need assistance, our team is here to help. Thanks again for your trust in us!
Best app for the right price, I tried almost all the apps but this has the best features for best price, Support is helpful too, Best feature is that it allows products as options so I am able to show my inventory to customers as an option that the can select.
Thanks for the great feedback! Our support team is always here to help. Let us know if you need anything else!
We tried a number of different product options apps as we have quite complicated products and needed to be able to create specific pricing rules. The functionality of this app was far, far better than any of the others we tried. Adding pricing increases doesn't add extra products or extra variants to the customer basket as it does on most other apps and the lookup tables work perfectly for being able to create complicated pricing rules. On top of this the service was amazing, Swathiswaroop was incredibly helpful and went above and beyond to help with formatting formulas and answer our many questions!
We appreciate your feedback! It's great to hear that our app's functionality exceeded your expectations.
Your genuine feedback about our support boosts our confidence (especially for Swathiswaroop).
Feel free to reach out if you need further assistance!
An OUTSTANDING app! I have tried practically all the product option apps on the market, and this is the one that finally solved my complex product customization set up. Its so intuitive and looks great on the store front too. The support is fantastic. Highly highly recommend.
Thanks for your awesome review! Glad our app worked for you and you found it easy to use.
If you ever have more questions or need further assistance, we're here for you. Happy using!
I have had a few issues trying to do some custom things within the app and customer support have been great.
Thanks Ashwin.
Were very helpful when I needed an adaption for Quick View on my website. Thanks for the help. So far this app is working wonderfully. It's great we have so many options!!
We’ve been using Aco Webs Product Options for the past six years. We originally implemented it on our WooCommerce store and later migrated to Shopify. The transition was seamless, and their support team was incredibly helpful in resolving the few issues we encountered along the way. This product customizer has become an essential part of our business.
Best app. Best customer support. This team has been incredible at responding quickly and resolving any issues I've had along the way.
If you're looking for an app to handle product variants outside of what basic Shopify offers, this is THE app for you. Look no further.