Reviews (1,255)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for advanced product customization and complex option logic, including paid add-ons that dynamically update prices while keeping product pages clean. Many say it’s essential for build-to-order or highly personalized products and works reliably across multiple stores. Long-term merchants report ongoing improvements. Support is frequently praised as fast, knowledgeable, and hands-on with theme conflicts, code tweaks, and setup.

Edited April 2, 2025

Always reply quickly and are very helpful, I use this app on a number of my sites and it works perfect, if I ever get stuck the support team always reply quickly and fix my issues.

I highly recommend this app

ACRRM UNIFORMS
Australia
22 days using the app
March 27, 2025

The app works amazingly and the support staff is even better! 10/10! They are knowledgeable, patient, and supportive!

Olivarez Honey Bees, Inc.
United States
Over 8 years using the app
March 26, 2025

fantastic customer service!!!! axel was so good and helpful and cheerful

The Meal Collective
United States
Over 5 years using the app
March 16, 2025

Iris was very helpful! love the quick response and solution

FourThree
New Zealand
About 2 hours using the app
March 11, 2025

This app has worked well for our shop. We use it to allow customers to upgrade and customize products. Support is helpful and responsive.

Ivy & Rose
United States
Almost 3 years using the app
March 9, 2025

We have used this app for several years and love it! Their chat support is a great feature. Axel helped me today with an issue that was ongoing and he fixed it in a matter of minutes. So helpful!

Pocket Full of Posies
United States
Almost 5 years using the app
Edited December 5, 2025

Danna was outstanding. She fixed my issue quickly and efficiently, with clear communication throughout the process. Excellent support experience.

Pit Bull Gear
United States
Almost 10 years using the app
February 12, 2025

Had a couple of small issues, but the team is very on top of getting them resolved. Works well and greater service!

Sklar Bikes
United States
About 1 month using the app
February 10, 2025

I have been using this for over a year. I have only had one issue and they fixed it within 24 hours. Good customer service!

PALE HORSE CONCEALMENT SOLUTIONS
United States
About 1 year using the app
January 29, 2025

Great app, amazing service and helped with any issues. Mitali responded promptly and assisted best she could.

Workspace Ergonomics
United Kingdom
41 minutes using the app