SC Product Options

Please read my review before installing this application as this app has a critical bug that they can't fix. As a shop owner, you need to know this information.

I loved this application. I've tried other apps and this is by far the best product option app, only if it worked.

The critical issue that they have not able to fix for past 6 months is that once in awhile, their added options do not reflect on the total price.

That means, a customer think they've paid for the added options, and it even show up in the receipt as if they've correctly added the options, yet it does not reflect on the total price.

This maybe happens once in a hundred sales, but we made so many angry customers. When they receive the package, the option items are not included because they didn't pay for them, and it won't show up in admin, yet it shows up in their receipt!!

There were many cases that we had to send those options for free to cease the upset customers. Some customers understood that it's a technical glitch yet, it does not leave any good impression on us.

Bold customer support has been helpful, yet they just can't figure out why this is happening, or by the nature of this app, this deadly critical bug can not be fixed for good.

I am writing this review so that other shop owners are warned before installing this.
As I said, I would love to use this app again, if they can ever find out the way to fix this.

I do feel that I deserve an apology from Bold CEO as I waited this app to be fixed for 6 months. I have had enough damage for using this app.

Regards.

Walter

La migliore app in assoluto per inserire infinite varianti di prodotto e logica condizionale! Ho testato 8 app simili prima di SC, e nessuna mi ha offerto un servizio di qualità come questo. Lo staff di supporto è sempre disponibile per aiutarti con l'installazione. Personalmente, ho un e-commerce di vernici, quindi per me è importante avere molte varianti di colore per le singole vernici e inserire una logica che mi permetta di aprire solo alcune varianti alla volta.
Consiglio quest'app assolutamente!

Aplicativo tem uma boa usabilidade e funcionalidade. O aplicativo é tão intuitivo mesmo sem tanta experiência em programação consigo fazer toda a estrutura do produto e suas variações. O suporte é muito solicito e rápido quando foi necessário aciona-los sempre tivemos a resolução em poucos minutos.

I recently downloaded shopcircle options for enhancing product options for personal configurations and am thoroughly impressed. The customization it offers has transformed my store's functionality and user experience. But what truly stands out is the customer service, especially from Armin. He meticulously catered to every detail, ensuring a perfect fit for my needs.

The app runs smoothly, integrating seamlessly with my store, leading to increased customer engagement and sales. I highly recommend it for its superior customization and exceptional support, particularly from Armin. It's not just an app, but a significant upgrade for any e-commerce platform. so let's go!

At the moment, I cant recommend this app to anyone.

We have been using this app for some years and the problem since start is that the app cant translate currencies at all. They will change the currency symbol (for the language visiting) but the digits will be the same. This means 1000 SEK will look like 1000 EURO with this app. This will scare customers and it makes us lose orders all the time.

Second problem is that this app is not compatible with any of the most common language translate apps.

I have talked with the app developer about a solution for this problems for about 2 years. This year they say they hope to fix this by the end of the year.

Now I have contacted them 3 times, asking for status, asking for payed extra service, and asking (last time) for a desperate alternative solution for our store. They dont respond to anything.

We are really sad that we have invested so much time in this app as it seams the developers dont really care about it. On top of all, the set-ups and data in this app cant be migrated to any other options app. This is really bad.

everything is superb!

Versatile app with many great features. Great customer service and support.

Great app! Fantastic customizations and options to make any a product builder.
Great support as well.

Very useful app and great support thank you :)

Great app with great customer service. Highly recommend