My Product Registration
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I am so impressed by this app. It has everything you need to set up a product registration form and customize it to exactly how you want it. It's very intuitive and easy to set up, and for the one question I had, the customer support team got back to me right away with step-by-step instructions.
Thanks Vito!!
Its a great starter for being able to have dedicated forms on our website for warranty registrations, and claims. It isn't the easiest to use. But the customer support answers all the questions I had to help me get it set up. I do wish the emails were more customizable that it sends to our customers. But its good so far.
Found an issue with dark Shopify page themes where text from drop-down menus appears white against white (unreadable unless scrolled over with the mouse cursor, which then turns the field light blue making the white text barely legible). A very simple bug to fix, however after numerous attempts to get support and inform them of this bug with detailed screenshots, I received no response. Literally weeks of trying to get support and nothing. I'll be deleting and finding another app for my customer form needs and I suggest you do the same.
Hi, I'm sorry to hear that. Yes it will be a very simple fix (we will able to fix it for you in less than one minute)
I've double checked all the support emails (including spams etc) and didn't see anything coming from you guys recently (it might be your email server not sending the email through or sending to the wrong email etc), you will able to see the support email in the app and you can also able to book a call with us in the documentation pages, if you can do that, we will able to fix it for you very very quickly
As for the reason why it it appear white on white - the app have minimal styling and trying to inherit as much as possible from Shop's theme, so it can make it look like part of the shop, this works most of the time, but in some cases, what you see can happen, then we will able to put a fix that's custom tailor to your site
Please let me email us and we can get it fix, email: support@productvarify.com or book a call with us https://calendly.com/varify/shopify-product-registration
I've reviewed some product registration apps and this one is the best among all. The out-of-the-box features are almost exactly what we need. The support staff is very helpful to enhance it as needed.
We need a new function recently. Vito has been really helpful. After discussing our needs, his team implemented a new functionality for us and it works perfectly!
This has been the most reliable offering for a product registration app. Vito is super responsive if there is ever an issue. We're looking forward to version 2!
Updating my review in 2025 from 2022, I still stand by this.
This app is incredibly customizable and support is absolutely top-tier. The app take care of everything we need! Thank you!
Prompt response and very helpful staff!
Really great support from the team - we had something we needed to fix on the form for integration with Klaviyo and they built the field for us really quickly and it works really well.
The Customer Support Team of My Product Cares app was helpful and responsive. I appreciate their service!
We are using this app for post-purchase product registration. It's intuitive to use and the best part is the customer support. They are extremely responsive and have gone above and beyond to meet our needs!
