Stamped Product Reviews & UGC

Super buggy app. I couldn't even choose a paid plan and customer service does not reply in a day. It's a paid app and no service. Judge me, loox, you name it, have instant customer support...avoid this app at all cost

No funciona, sumamente lenta

This app is buggy, slow and I cannot get any help from customer support to export all my reviews to a .csv file. The only option is to have customer support do it but I reached out three times with no reply. Someone please reply so I can get this .csv file.

5 Starts for Eslam and his incredible support.... 1 Star for the app: I have a 2.0 theme and trying to set up was impossible; backend told me to edit in theme editor-> theme editor told me to edit in backend...round and round, no success until Eslam had to go into my theme and install, then try to accommodate my requests.
I had no way to control the look or functionality of this app from my end, which ultimately led me to not move forward and uninstall.
Super disappointed as I was looking forward to having an app that served both reviews and loyalty.
Perhaps those who are fluent in code would have no problems...
Again, all good things to say about Eslam, 5 star support!

I worked with Eslam to get reviews back on my store and the process was fast and smooth. Eslam was great at getting my reviews put back on every individual page as well as in my collections. Having Stamped reviews on my site greatly improves sales through social proof. Thank you all.

We have been using this app for over 10 years on the Business plan at $149 per month. Over the past year, the review rating widgets have been loading extremely slowly, often requiring multiple page refreshes before they appear. This issue has intensified in recent months and has resulted in a significant drop in our store’s conversion rate, as no ratings are showing on any pages. We have contacted Stamped.io support about this problem but have not received any response.

Out of nowhere the free plan changed to be for a payment plan for $19/mo. All these years of reviews I collected were instantly removed from our website and impacting SEOs. I wish Shopify would have the feature as part of the theme to incorporate ratings instead of having to resort to add these untruthful apps.

We were convinced to resubscribe a month ago by promises of a "new era" under a new CEO and significant company changes. Unfortunately, our experience has been a complete failure. The app is non-functional for us: in an entire month, not a single review request email has been successfully sent to any of our customers. Compounding this critical failure is the support, which has been severely lacking. Their only "solution" has been to repeatedly ask us to uninstall and reinstall the app, and we now go weeks without any response. Our urgent emails to tech support, our sales rep, and even the CEO have been met with silence. Stamped does not work, and the support team seems utterly uninvested in finding a solution.

been accumulating and showing reviews on my website for over a year and now they from one day to another prevent ALL OF MY REVIEWS from showing on my site because they want me to upgrade from nothing to a $23 a month plan. OUTRAGEOUS!!!! And just when I finally am paying for marketing all my reviews vanished! I am not going to write what i really think of you!

Very disappointing support.

Stamped's system allows you to upload the review file yourself; however, it only allows up to 5,000 reviews per upload. We contacted support to see if they had the same limits, and we were asked to provide our review file.

After we sent the file, they never replied. A different person contacted us days later and requested the same information. We then find out that they did upload the file, but more than half errored, and they said nothing further. We're going to delete what they uploaded, and try this again with small uploads.