Proviews ‑ Product Reviews Q&A

I used the old Q & A app from this company and was really happy with it. However, they are retiring it so I have added this new version.
I did not want the reviews element and Ajit kindly removed that section and made colour changes to the Q & A so it blended better with my theme.
The support has been prompt and helpful and for what I need my plan is free, so thank you making this available to smaller businesses at no charge. My only gripe is it is a shame the app is not as customisable as the old one hence the four stars.

Stay Away From This App!! Reviews Published Without Approval

Proviews has become a serious risk for Shopify merchants. Their new AI moderation system can publish reviews on your own storefront without prior approval from the website owner, leaving merchants to chase support after unwanted content is already live. Their off topic review AI moderation is also a joke, with the system failing to properly separate product reviews from delivery issues, personal taste opinions, or other matters outside the merchant’s direct control.

Do not let them hide behind Google. Google Product Ratings may apply inside Google’s ecosystem, but that does not require Proviews to automatically publish reviews on a merchant’s own website. Other apps can manage Google compliant feeds while still allowing manual approval for website display.

Any review app that removes merchant approval over website publication is not fit for purpose. In the end, Proviews’ system publishes reviews on your website at its own discretion, without explicit permission from the website owner.

Fast and efficient customer service when requesting change/fixes to our site - thank you.