Reviews (2,300)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, user‑friendly marketing tool with standout live chat support. Agents are praised for quickly resolving issues, guiding onboarding and automations, and helping with data syncing and migrations. The app is seen as intuitive, with smooth Shopify integration and effective automated push notifications for abandoned carts and browse abandonment. Merchants also highlight fair pricing, a useful free plan, stylish templates, and long‑term stability.
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L’installation n’est malheureusement pas très conviviale lorsqu’on possède déjà un compte Brevo. En suivant le parcours proposé pour connecter Shopify, un nouveau sous-compte Brevo a été créé automatiquement au lieu de relier l’application à mon compte existant. La procédure n’était pas claire et j’ai dû communiquer avec le soutien pour éviter de compromettre mes contacts et leurs statuts d’abonnement.
Heureusement, le service reçu de Raul a été excellent. Il a bien compris la situation, m’a expliqué les options et a rapidement supprimé le mauvais sous-compte pour connecter ma boutique à mon compte Brevo original, tout en conservant Brevo comme source de vérité.
L’intégration semble maintenant fonctionner, mais le processus de connexion pour les comptes Brevo existants gagnerait vraiment à être simplifié et mieux expliqué.
Contactez le SAV si ça bug !
Des bugs pour connecter un compte brevo existant vers shopify. J'ai failli passer sur une plateforme concurrente tellement ce moment était frustrant.
A corriger d'urgence car je n'ai trouvé aucune aide à ce sujet.
Heureusement coté service client, j'ai rarement eu une assistance aussi géniale et réactive. Ils m'ont contacté par email et en 30mn, Brevo était connecté, avec le bon compte, et mes relances panier fonctionnaient.
At the moment, the whole pushowl.io site has been down for several hours. Overall a neat system. Then again beware, that it's not translatable atm if you have a multi-language store.
Still observing on the output of this app. Hoping that this will help our store to gather customers and sales.
How do I know that visitors get the notification for signing up? If I try it myself with a private browse, nothing happens. buuuh
Hey!
Browsers like Chrome, Firefox, Safari, etc. don't support web push notifications in private or incognito modes.
Trying this out in a different browser profile or even by clearing the cache & cookies on your browser, you would be able to retest the opt-in prompt.
Cheers,
Kunal
We own 3 stores and we installed this app on all of them. We have since upgraded all 3 stores to a paid plan. Here's what we liked:
> You can use your own FCM credentials. Should be standard but not all push apps allow this.
> Support is very fast
> The UX is excellent. It's a clean and intuitive layout. This is not important for everyone but I always feel it's a sign that they care about their own app.
UPDATE: We've removed it from 2 stores due to poor ROI. We did a deep dive and most conversions it claims attribution for come from other channels not push.
This is a good app and does what's promised, but I was really surprised I couldn't remove the PushOwl branding even after upgrading to the $19/month paid version.
Apparently you have to upgrade even more - to their "Enterprise" version - to remove their branding to your customers. That's crappy.
Hey there!
After listening to feedback from valuable merchants such as yourself, we have gotten rid of our branding on all plans (including the free one) starting from January 2020.
PS - The branding used to be shown only on 1 optional feature for the opt-in. If that feature wasn't used, no branding would have been visible.
Cheers,
Kunal
Non è stato facilissimo capire come passare dal piano Brevo a quello PushOwl, ma l'assistenza mi ha supportato tantissimo. Ringrazio molto Rojen per la velocità, la gentilezza e la capacità di supporto.
