Reviews (46)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 4% of ratings are 1 stars
October 15, 2020

It's not perfect, but it has far fewer limitations that it's big commercial counterparts, and is way easier to get help with.

Kiss Me Deadly
United Kingdom
Over 3 years using the app
April 19, 2016

LAY-BUY has been one of the best decisions we have made for our eCommerce store. We sell high end designer formal wear and offering Layaway through LAY-BUY has helped save many abandoned carts and offer the ability to afford a gown with online payment plans.Getting started is painless and within minutes you can accept LAY-BUY orders.

Not to mention, the team at LAY-BUY are exceptional, especially Warrin. We always get a quick response and they are more than willing to assist with installs, questions and possible new features. We have tried the other Shopify Apps that provide this same service and LAY-BUY is the best one yet!

Rsvp Prom And Pageant
United States
3 months using the app
October 14, 2020

I've had this app for a month or so now and I'm finding it very helpful for my customers who want to pay off in instalments over a period of time. It works well and I think that I've had more customers since I've had this app. I did have a little problem over the weekend but it was down to the customers bank card. I got in touch with Warrin, explaining what was happening and he was really helpful. It may take a little while to get a response but please be patient as this guy is in OZ and time difference means he's probably asleep while here in the UK, I'm just starting my day. But fear not, he will get to you and your issues. I myself, found him polite and helpful. All issues are now dealt with and I'm more than happy to recommend the app.

Realm of the Witch
United Kingdom
About 2 months using the app
June 9, 2016

A fantastic app to offer Lay-by for your customers online. Warrin is incredible with helping you get set up and resolve any initial issues but the app works perfectly. The major downsides are the limited ability for visual customisation (for those who want a completely consistent 'look and feel') and the inability to set a minimum spend to use lay-buy at checkout. That said it's still a great solution and I believe the best one available. Thanks again to Warrin!

Erst Wilder
Australia
About 1 month using the app
May 14, 2016

I had been looking for an option to offer layaway via our commerce store and Lay Buy to the rescue. The set up is a little involved, but well worth it. Support was great! I highly recommend it.

Natures Healing Crystals
United States
About 21 hours using the app
May 20, 2021

Excellent layaway service that you can offer your clients, free of risk and are very responsive. Support is friendly and they reply fast enough for my needs.

Soundporium
United States
29 days using the app
April 13, 2020

Not sure what the bad reviews are all about... This is a fantastic app and the support is extremely quick and efficient.

Silicone Lovers Sex Dolls UK
United Kingdom
1 day using the app
April 30, 2017

never works when my customers try to use it. May be user error but extremely difficult to use

Fairytale B T
United States
About 1 hour using the app
June 28, 2018

Not sure why some of the negative reviews below. I've managed to install and create this as a payment alternative in Shopify settings easy enough.

Can't comment much on the sales side of this app as my shop has only just gone live. I've tested the processing of an order and it all seemed alright.

I'm drawn to this type of payment system because of my business type it works much like an artist commisions that require a deposit to start and remaining balance paid on completion.

I'm giving these guys ago because of my target market (Australians) are addicted to lay-buys & those other get now and pay later systems and this gives those people another option.

Not to be rude towards Lay-buys but I think you need to hire a graphic/web designer to improve your brand identity and the user interface as it looks a bit dated. Fixing this will build confidence in those who wish to use your payment option and give shop owners a better hook when selling your payment option to customers.

Besides that, this app deserves more attention as it is a great concept and shops would benefit from using it.

Dans Custom Portraits
Australia
3 months using the app
September 5, 2020

Not sure how to rate this just yet because we haven't been able to see how it works or if it does? Why do my customers keep getting the reject order? Please help to get this resolved. Thanks.

Pretty Classy Southern Boutique
United States
13 days using the app
Lay-Buy Financial Solutions Pty Ltd replied September 14, 2020

I replied to your email within 3 hours, advising that you have an incorrect setting for the gateway.