Reviews (3,352)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this connector significantly reduces manual bookkeeping, with accurate syncing of Shopify orders, payouts, fees, and sales tax into a clean QuickBooks structure. Many like importing sales as receipts to Undeposited Funds and using Shopify for product details. It’s praised for multi‑store setups and migrations. Support is frequently described as excellent and fast, helping with setup, mappings, data cleanup, and large re‑syncs.

December 4, 2023

Thanks, Sherwin, a lot of great help.

Christiane Constantineau, auteure et conférencière
Canada
36 minutes using the app
March 3, 2026

Nick was great at helping me sort out the errors in Shopify Quickbook's connector. I'll definitely head straight to the support portal https://support.onesaas.com/hc/en-us if I run into issues again.

NTMG
Australia
7 months using the app
October 17, 2025

Rod was great helping get our inventry synced. It didn't working for several months.

Maurice Malone®
United States
About 2 hours using the app
Edited October 17, 2025

I really don't want to give this, as the team themselves are really great and support is generally really good, but the inventory sync is set up wrong.

You should be setting on_hand not available as per the shopify documentation (https://help.shopify.com/en/manual/products/inventory/fundamentals/inventory-states)

https://shopify.dev/docs/api/admin-graphql/latest/mutations/inventorySetQuantities

Luna Rae
Australia
Almost 2 years using the app
January 27, 2025

Great App. Been using them for years and it does make book keeping so much easier, integrating between Quickbooks and Shopify. Nick on the other end was a great help setting it up.

Crackstuffers
United Kingdom
About 1 month using the app
Edited September 1, 2026

Update: I built my own Sales Receipt automation using Zapier as this app is now completely useless.

I'm gutted. They completely destroyed the app. It used to auto-sync my Sales Receipts from Shopify to Quickbooks, but now it doesn't and support have even admitted functionality has been reduced since this new update. VAT doesn't sync properly, the shipping line item doesn't pull across correctly and receipts are not auto-created. Was on to support for 5 hours and it remains completely unresolved - they are just using AI to repeat back what you've said.

Such a shame as it was all working fine and has now caused mayhem within my business.

This is the problem with relying on third party app (and a warning to others) - things get updated/changed for the sake of it (without notifying the customers) and it causes major issues - as per other recent reviews have mentioned. We now have to look at getting developers in to revert back to the old way. Might have to delete the app. I've requested it to be escalated but not heard back.

Please email me: elliot@tradewarehouse.co.uk

Trade Warehouse
United Kingdom
Over 3 years using the app
August 20, 2026

You cannot sync COGS accounts by category. You cannot map very much at all. This does not meet the needs of a business.

Des Moines Feed & Nature Center
United States
About 1 month using the app
Intuit replied August 21, 2026

Hi there, thank you for the feedback. We understand the desire to have your Shopify products sync to QuickBooks with customized COGS. Unfortunately at the moment we don't have an easy way to be able to automate this behavior across the board for our users. Having said that, we do allow you to map pre-existing SKUs between Shopify and QuickBooks, so that when sales occur the correct COGS will be updated.
Hope this helps, if you have any further questions please do let us know via qbo-integrationsupport@intuit.com.

June 4, 2026

Rods did great helping me with my quickbooks and shopify integration

Auto Appearance Group
United States
4 months using the app
February 18, 2026

We recently connected our Shopify with Quickbooks online to ensure seamless sync with the numbers. We however noticed that some transactions were not moving into Quickbooks and reached out to the support team.

We got assigned to Jebran, who was very resourceful, supportive and patient with us as we tried to figure out where the challenge was and automated the sync from their end to ensure this does not happen again.

We appreciate their speedy response and coming through for us through Jebran.

A happy customer this one.

Beauty Square Ke
Kenya
About 2 months using the app
October 22, 2025

Fantastic customer service. Joe got me connected to my clients Shopify after we were struggling. Highly recommended.

Simmi Performance
United Kingdom
14 minutes using the app