Reviews (3,346)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this connector saves significant time on bookkeeping and reconciliation once properly set up. Syncing Shopify orders, payouts, and deposits into QuickBooks reduces manual entry and duplicate work, especially when importing sales as receipts to Undeposited Funds and matching bank payouts. Many highlight reliable long‑term performance and praise support as patient and knowledgeable, often spending hours helping with setup, troubleshooting sync issues, and re‑syncing historical data.

Edited January 13, 2023

Had, some advanced issues that needed tech support, and Dean helped me work through to solve the issues. I'm a very happy chappie, and my accountant will be too.

Returned to need service again, Ronnie helped me solve the issue and had me on my way again in less than five minutes. Very happy with the service.

Tan Lines Distilling
Australia
6 months using the app
April 17, 2023

Technical issues can be frustration and time consuming, not with Rom and the One Sass team.

Amazing customer service. Thank Rom :)

Jivita.com.au
Australia
About 1 month using the app
December 12, 2025

enjoy the support by jasmin

Precise Lighting
Nigeria
8 days using the app
May 1, 2025

Ben was great in helping

KULTIQ
Canada
3 minutes using the app
October 6, 2023

As always my experience was the best. The support team goes above and beyond. Today I was assisted by Sherwin. I have been so impressed with this app I wanted to make sure I could install for a new client. Unfortunately I couldn't see it as an offering but Sherwin was very kind and stayed with me until my app was installed.

Olson's Flowers
United States
13 minutes using the app
July 21, 2023

Ben's exceptional customer service truly impressed me. He was incredibly helpful, patient, and knowledgeable throughout our interaction. His prompt responses and willingness to go the extra mile made my experience outstanding. I couldn't be more satisfied and would highly recommend seeking his assistance for any future queries. Kudos to Ben for a job well done!

Breezy Stove
France
About 2 hours using the app
July 21, 2022

Super application. Un peu complexe mais Ben a été d'une grande aide pour la paramétrer correctement.

AmourAmour
France
3 months using the app
August 30, 2022

Great service from Ben at customer support he was very helpful and knew exactly how to help me. The service was quick and very efficient.

Lonavity
Canada
About 2 months using the app
February 16, 2023

Merci à Clarisse et à Paul de m'avoir aidé rapidement.
J'avais deux problèmes qui ont été réglé efficacement.
Excellent service.

Boutique canine Chez Lucie
Canada
4 months using the app
February 23, 2026

Yeah wow. What can I say. Intuit is a 105.90 billion dollar company and their apps are absolute horse sh...

You guys should be ashamed of yourselves for rolling this pile of crap out on us.

There is no fixing this. Burn it to the ground, revert back to the old app, or start again.

SunSafe Australia
Australia
3 days using the app