Reviews (3,344)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this connector saves significant time on bookkeeping and reconciliation once properly set up. Syncing Shopify orders, payouts, and deposits into QuickBooks reduces manual entry and duplicate work, especially when importing sales as receipts to Undeposited Funds and matching bank payouts. Many highlight reliable long‑term performance and praise support as patient and knowledgeable, often spending hours helping with setup, troubleshooting sync issues, and re‑syncing historical data.

January 2, 2024

This app has fantastic live chat support. Karol was very helpful. This seems to be the best accounting software for Shopify

FILTERSONIC
Australia
8 days using the app
December 27, 2023

Amazin customer care, Sherwin help me to fix few issues and he reply in few seconds.
Alessandro

MiaMily Switzerland
Switzerland
7 minutes using the app
December 6, 2023

Sherwin provided me with exceptional assistance in resolving multiple integration issues between Shopify and QBO.

I had to complete a ton of run around between Shopify and QBO support to finally find out that QB connector has its own support. A which point Sherwin was able to assist with various request in a professional manner.

If you need assistance you should reach out Sherwin by listing your issue so he understands, then connect with him so you do not have to repeat yourself to other support members.

Sherwin was extremely helpful and I recommend using him with issues you encounter.

GSH+
United States
About 2 years using the app
November 24, 2023

Satisfactory! Just awhile ago, Clarisse of OneSaas Support / CS really helped me understand what's wrong what our QBO-Shopify setup relating to refunds sync. She answered to my questions in chats in no time!

StlBx Storage, Shipping Container Sales and Modifications
Canada
11 months using the app
November 21, 2023

super fast customer service and help from troy!

Puremi.
United Kingdom
3 months using the app
September 26, 2023

ROM was brilliant! I am not an accountant, so his help was invaluable in setting up this app. He sent me screen shots to explain everything as was very patient!

Tupperware Queen Shop UK
United Kingdom
8 days using the app
August 22, 2023

This app is very comprehensive but a bit overwhelming a first. I was having issues troubleshooting an error and Sherwin fixed it for me within minutes! Great asset to the CS team

SDV Vintage Shop
Canada
3 months using the app
Edited September 26, 2023

Paul was able to help me through some issues I had getting it set up but all good now! Thank you Paul

Had to get some help after I messed it up and needed some errors fixed. Sherwin was amazing and handled it right away.

EngravedbyCharity
Canada
About 1 month using the app
August 16, 2023

I have been using quickbooks for about 3 months. I blithely connected the shopify connector app to my quickbooks online. It is a complex process to get the two to integrate, and I didn't do it correctly. I got lots of friendly reminder emails from the app - so I logged in to get it sorted . I didn't know where to start , so I started a Webchat with Rom. The connection was immediate - no wait time at all. Rom was brilliant - and he knew the shopify and quickbooks platforms inside out . His guidance was patient, really clear, and did already I say .. patient ! I couldn't have been happier with his help, and am delighted with the outcome. Many thanks Rom !

Scarffio Ltd
United Kingdom
2 months using the app
August 7, 2023

I recently had the pleasure of working with Sherwin to set up OneSaaS for QuickBooks. Sherwin was extremely knowledgeable and helpful throughout the process. He took the time to understand my needs and to explain the different options available to me. He also made sure that I was comfortable with the setup before he left.

ZINK
Hong Kong SAR
6 days using the app