Reviews (3,342)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this connector saves significant time on bookkeeping and reconciliation once properly set up. Syncing Shopify orders, payouts, and deposits into QuickBooks reduces manual entry and duplicate work, especially when importing sales as receipts to Undeposited Funds and matching bank payouts. Many highlight reliable long‑term performance and praise support as patient and knowledgeable, often spending hours helping with setup, troubleshooting sync issues, and re‑syncing historical data.

December 2, 2022

Lori was a huge help to me! Once of the best customer service experiences so far! I am very pleased and would definitely use her help again.

Claudia Mae Jewelry
United States
12 months using the app
February 7, 2023

Ben was super helpful in sorting out my syncing issue and getting things all figured out. He was very patient and answered all of my questions!

Hey There Crafty LLC
United States
11 months using the app
February 16, 2022

I haven't fully integrated the app just yet, but the customer service I received from Dean was so helpful and he answered all my questions. Thanks!

Mindful Monk Canada
Canada
21 minutes using the app
July 19, 2022

I found the app confusing and didn't know how to set it up but Karol helped me get rid of all the errors and sync to the right accounts! Thank you!

BASIC MADE CO
Australia
About 1 month using the app
March 30, 2021

I asked questions about quick books and Ronnie was very helpful, I was a little confused and Ronnie cleared everything up for me! Thanks again Ronnie!!

ChicQute
United States
9 minutes using the app
January 26, 2022

Romnick was amazing. He helped me understand my needs better! He was so patient with me. I cannot recommend him or this product enough! Thanks so much!

curbvulture
United States
About 1 hour using the app
June 17, 2022

Karol was super responsive and kind. Straight to the solution in seconds. Thank you very much! This is my first time using it and all went well so far!

freshjuicenz
New Zealand
6 days using the app
December 27, 2022

Great Support from ROM at QB! thank you so much with helping resolve the synch conflicts between QB and Shopify. Made the start of the new year great!

Champlain Peony Company
United States
7 months using the app
March 16, 2021

I use this app to sync my store data to my quickbooks online, pretty easy to navigate, the support is very responsive and on time, problem resolved in minutes.

Snowbits Sweet
United States
About 22 hours using the app
December 26, 2021

Simply does not work. Incredible that a native app by QuickBooks fails to connect to QuickBooks, i tried 2 days not a single invoice or a costumer was imported.

RonTomson WS
United States
1 day using the app