Reviews (3,339)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this connector saves significant time on bookkeeping and reconciliation once properly set up. Syncing Shopify orders, payouts, and deposits into QuickBooks reduces manual entry and duplicate work, especially when importing sales as receipts to Undeposited Funds and matching bank payouts. Many highlight reliable long‑term performance and praise support as patient and knowledgeable, often spending hours helping with setup, troubleshooting sync issues, and re‑syncing historical data.

Edited April 4, 2022

Just started with this app and looking forward to using it. Ronnie in customer service was great helping me get everything straight. Needed some help tonight reconnecting the app and Ronne was there again and did a great job on getting things set for me. Would recommend this app.

NicksBargainHouse
United States
7 months using the app
March 30, 2023

I've been using Quickbooks for years very successfully. Now I have a Shopify store this sync facility is such a time saver!

I did have one minor issue with the setup, but the chat window opened, saw I was having a problem, and all was resolved with the help of the agent, Rom, in less than two minutes.

Fishnets & Feathers
United Kingdom
4 months using the app
May 10, 2023

Honestly, I wasn't too sure how to use this app when I first got started as I'm new to bookkeeping and accounting methods in general. Rest assured the Intuit/One Saas customer support team is super helpful. I spoke with Dean and he navigated me through setting everything up and clearing away any errors I came into contact with.

LOA SKIN
Canada
April 20, 2023

I was about to connect it and got confused with all the stuff I could connect and sync. I noticed there was a chat bot, so I chatted in and chatted with Troy. He was super fast and extremely helpful!
He asked what I wanted, and he ended up doing all the work for me on his end and got everything synced that I wanted synced.
Thanks Troy!

PLAND Studio™
Canada
40 minutes using the app
November 7, 2022

I used this app and was getting a little confused by some of the questions and what the best way would be for me to set it up. I used the Chat feature and was fortunate enough to speak to Karol in Customer Support. She was absolutely amazing - she answered all my questions and got everything fixed up exactly how I need it. She is an absolute gem!!

Images that Speak LLC
United States
7 months using the app
April 14, 2022

I just used the app for the first time. Had some issues with a duplicate account (this was my own fault) and syncing to my shopify store. Used the chat and was being assisted by Sherwin with in minutes. Very helpful, fixed my issued right away as well as took care of the extra account. He was very east to chat with and easy to understand. Thanks for the great service Sherwin!

Skyline Models
Canada
About 18 hours using the app
March 5, 2021

Troy provided excellent customer support. He demonstrated repeatedly a deep technical understanding of complicated and specific issues and quickly identified and implemented solutions. All while exhibiting a very positive experience. Every time I contact support the issue is handled with professionalism and expertise. I believe OneSaaS is the answer to very time consuming revenue reconciliations.

SISTER NETTLE
United States
2 days using the app
Edited March 1, 2022

We use this app to connect Shopify to QBO and the online support and chat are great! Sherwin was able to fix my errors and helped walk me through all the steps needed on my end. He also transferred over the sales we made earlier in the year that didn't come over with the original and ongoing transfers. I had several other interactions with Lori (and forget the third person's name) for other sync updates and they were very helpful.

Decadent Saint
United States
6 months using the app
Edited January 22, 2022

Dean and Sherwin were very helpful with setting up the integration. Both provided helpful articles and Dean was especially patient as he walked me through some things I was unfamiliar with. I don't have a lot of knowledge in accounting and my bookkeeper had some very specific requests to ensure everything came through properly. With the aid from these two agents, we got everything set up in no time and everything seems to be importing smoothly!

Wood Flower Barn
United States
12 days using the app
April 16, 2021

Look no further for any other Quickbooks Integration App THIS IS THE ONE! Fantastic customer support (Shoutout to my boy Dean for his work), easy integration, no headaches with manual inputs.

Mother Cutter
United States
9 days using the app