Reviews (3,348)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this connector saves significant time on bookkeeping and reconciliation once properly set up. Syncing Shopify orders, payouts, and deposits into QuickBooks reduces manual entry and duplicate work, especially when importing sales as receipts to Undeposited Funds and matching bank payouts. Many highlight reliable long‑term performance and praise support as patient and knowledgeable, often spending hours helping with setup, troubleshooting sync issues, and re‑syncing historical data.
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Quick response and support from David on chat. Identified my set up issue immediately. Thanks again!!
Ben helped on a second issue and was also very quick and helpful
Update: I've now use the app for 2.5 years and have been happy with the quick support. Sherwin was able to provide quick answers to my questions today
Update: Sept 3, 2026 - New integration isn't working. Very frustrating
If there was another option i would use it.
Unfortunately QBO is the only accounting software that syncs with Shopify.
Customer service is generally terrible.
Mostly they close the chat and leave you to explain the same thing to another rep for another 15 mins.
Some features are very stupid.
You cannot send statements to more than 50 customers at a time?
Stupid.
Often it will sync duplicated customer details so you will have to reach out to the admin team to delete and resync individual invoices which again takes too long as the teams priority is giving nice fluffy responses first, then doing the job!!!!!!! Frustrating.
I find myself having to chat with the QBO team WAY more than i Should for what is a very limited use of there software. I need to sync and send statements, thats pretty much it.
Why do i always spend so much time with your support team for something so basic???
And no, the customer information been synced is not any different.
This app used to be great but does not evolve with technology. I have been using this app for 4 years now with constant promises from the developers for app fixes and improvements, to absolutely no avail. Really disappointed in it, especially because I have to find another connector app that will support our business now due to this app's limitations.
I just wanted to say that I really appreciate how intuitive this app is. It's so easy to use, even for someone like me who isn't very tech-savvy. I also wanted to mention that I had a question about how to use the app, and I contacted support. David was very helpful and got back to me very quickly. He answered all of my questions and even went above and beyond to help me out. I'm very happy with this app and I would definitely recommend it to others.
I'm about to write a critical review of an app which I truly like and for which I have received exceptional service. It is not an understatement to say that I would not be able to operate without this free app from OneSaas syncing the data between Shopify and QuickBooks for me, and when I have asked for help they have always been able to assist me.
Here's why I have deducted a star: As polite and helpful as they are, I don't want to talk to them anymore. I've started submitting tickets for items that could easily be resolved with a quick chat because at the end of an online chat, they ask something along the lines of, "Can you do me a favor?" That is followed by a very specific request for you to write a review AND to use their name (i.e. the name of the tech that assisted you) when you do so. I think they probably get some kind of bonus when their name is mentioned, based on the fact that every one of them asks the same way, but I am not going to review an app every time I get assistance from them. One review should suffice, unless your opinion changes, but I can't mention one tech and not every other who has provided me with the same level of service. Plus I'm usually trying to resolve whatever the problem is while I'm still assisting customers, and I don't need to prolong the interaction.
OneSaas, you should know you have a great team and they have always been polite and professional, but please stop telling them to beg us for a review!
Hi there, thank you for the feedback and we will take this on board. As a totally free app, we are very proud of the level of customer service we provide to our users and as such after every interaction our team will check with you to ensure that you are satisfied. It is by no means necessary for you to leave a public review after every interaction, especially if you have already left us a review prior. Thank you again for your kind words, and if any further questions please don't hesitate to reach out via support@onesaas.com.
Super happy with it. Had a drama and Rhica helped me out quickly!
Kate was great. She helped and when she couldn't help me, escalated my issue with the development team
After many tries and brick walls, I finally got in contact with Rhica. She figured out why my connection with Shopify is causing me issues. We got it fixed in ten minutes! Thanks so much Rhica!
Very good app, and even better support. We connected with Samantha who was extremely helpful. Thanks!
Sherwin wasa great help on the chat.
